Assistant Banqueting Manager (Female)

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Company Description Founded in 1933 in Portugal, Tivoli Hotels & Resorts has built and maintained a distinct charismatic character and elegant personality in all its properties. From cosmopolitan hideaways to seaside paradises and a growing global portfolio, Tivoli curates exceptional services and experiences for its cherished guests.

Job Description Main Responsibilities

Support in all operational and administrative aspects of Banqueting operations to assure a smooth day-to-day operation and take charge of the department in his absence.

Enforce and monitor that all operational standards, as per our policies, SOP, and quality measures are in place at all times.

Create and maintain a great synergy between Banqueting operations and all other F&B outlets as well as Catering and Event Sales, supporting them as required.

If requested, support in meeting clients for operational questions and concerns and join sales calls if necessary.

Maintain a strong relationship with events-related contractors and event companies, as well as counterparts from other hotels in the city.

Work closely with the Culinary team on coordinating service flow, timings, and setups of all events, including coffee breaks, buffets, set menus, cocktail receptions, and others as required.

Maintain a detailed overview of all banquet venues and collaborate with the Catering and Events Sales team to determine layouts, setups, and floor plans.

Ensure all venues are fully set, including lighting, music, decoration, and other details, at least thirty minutes prior to the scheduled start time.

Qualifications Knowledge and Experience

Diploma in Hospitality Management / Food & Beverage preferred.

Additional certifications in Food & Beverage are an advantage.

Minimum 2 years of relevant experience in a similar role.

Excellent proficiency in English (reading, writing, speaking).

Knowledge of other languages and local languages is an advantage.

Working knowledge of MS Excel, Word, and PowerPoint.

Competencies

Strong leadership, interpersonal, and training skills.

Good communication and customer contact skills.

Service-oriented with an eye for detail.

Ability to work well under stress and high-pressure situations.

Team player and builder.

Motivator and self-starter.

Well-presented and professionally groomed.

Seniority level

Mid-Senior level

Employment type

Full-time

Job function

Management and Manufacturing

Industries

Hospitality

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