VOICE ENGINEER (OXE) - Immediate Requirement

SKILL REQUIRED

• Omni PCX Enterprise (OXE) or Alcatel Open Touch (OT) experience.
• Strong working knowledge on VoIP and Telephony.
• Intermediate VMware experience.
• Able to Work with users/IT teams to troubleshoot and solve operational issues
• Alcatel Omni PCX Office (OXO) experience is highly advantageous.
• Alcatel Omni Vista 8770 Software experience is highly advantageous.
• Hotel and Call Center Customer is highly advantageous.
• Project management/delivery experience.
• Develop supporting documentation including requirement specifications.
• VOIP monitor experience.

RESPONSIBILITIES:

• Level 2, Level 1 support for Business and Hotel Customers.
• Voice services architecture and design.
• Develop migration plans from stand-alone PBX to PBX over the cloud.
• Develop, maintain and operate the existing PBX system.

CORE REQUIREMENTS

• Engineer Graduate
• Strong communication skills
• Customer relation skill is must
• 3- 5 Years minimum experience
• Valid Qatar Driving license