VOICE ENGINEER (OXE) - Immediate Requirement
Dyarco • Doha, QA
30+ days ago
Job description
SKILL REQUIRED
- Omni PCX Enterprise (OXE) or Alcatel Open Touch (OT) experience.
- Strong working knowledge on VoIP and Telephony.
- Intermediate VMware experience.
- Able to Work with users/IT teams to troubleshoot and solve operational issues
- Alcatel Omni PCX Office (OXO) experience is highly advantageous.
- Alcatel Omni Vista 8770 Software experience is highly advantageous.
- Hotel and Call Center Customer is highly advantageous.
- Project management/delivery experience.
- Develop supporting documentation including requirement specifications.
- VOIP monitor experience.
RESPONSIBILITIES:
- Level 2, Level 1 support for Business and Hotel Customers.
- Voice services architecture and design.
- Develop migration plans from stand-alone PBX to PBX over the cloud.
- Develop, maintain and operate the existing PBX system.
CORE REQUIREMENTS
- Engineer Graduate
- Strong communication skills
- Customer relation skill is must
- 3- 5 Years minimum experience
- Valid Qatar Driving license