100000006744.Manager, Digital Delivery Operations

Key Result Areas :

• Manage the operational delivery of digital programmes and projects, ensuring they are delivered on time, within budget, and to agreed standards.
• Coordinate across QFIT and entity stakeholders to ensure alignment of project activities with QF’s digital strategy and institutional priorities.
• Oversee the preparation of delivery dashboards, KPIs, and progress reports, providing clear visibility to the Director, Digital Programme Delivery and QF governance forums.
• Monitor and control project risks, issues, and dependencies, ensuring escalation and resolution in a timely manner.
• Support the integration of AI, automation, and data-driven tools into delivery processes, ensuring efficiency and alignment with enterprise / cloud architecture.
• Manage the transition of completed initiatives into BAU operations, ensuring appropriate handover, documentation, and adoption.
• Work closely with the Head of Digital Adoption & Change Management to ensure business units are engaged and solutions are fully utilised.
• Build collaborative working relationships across QFIT, entities, and external vendors to support programme success.
• Perform other reasonable tasks as assigned by the Director, Digital Programme Delivery.

Minimum Knowledge, Skills & Experience :

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