Bellman

Company Overview Tivoli Hotels & Resorts, founded in 1933 in Portugal, has built a distinct charismatic character and elegant personality across its properties. From cosmopolitan hideaways to seaside paradises, Tivoli curates exceptional services and experiences for its cherished guests.

Job Description You will ensure that everyone who arrives or departs from our property receives a warm welcome and a friendly goodbye. You are a key person in the delivery of our guest service experience and will serve as a guide, ambassador and source of information for the hotel. While the main responsibility is to control the lobby traffic and assist guests, there are many intangible elements to the role. Being highly guest-interactive, flexible, and possessing extensive knowledge of the hotel operation is essential for your success in this role.

Responsibilities

Ensure guests receive a warm welcome on arrival and a friendly goodbye on departure.

Serve as a guide, ambassador and source of information for the hotel guest experience.

Help manage lobby traffic and assist guests with inquiries and directions.

Be highly guest-interactive, flexible, and knowledgeable about hotel operations to support exceptional service.

Qualifications

High School Diploma

Passionate about hospitality

Positive learning attitude

Good communication skills

Good level of English

Seniority level

Entry level

Employment type

Full-time

Job function

Management

Manufacturing

Industries

Hospitality

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