Software Support Engineer Tier 2 / 3

We’re seeking a Human Resources Corporate Recruiter to join our team at Swan Global.

Job Overview

Key Responsibilities :

• Manage accounts, security, configurations, updates, and patches and ensure system availability and SLA compliance.
• Diagnose, resolve, and escalate issues and maintain accurate records and progress updates.
• Maintain knowledge base, support ITIL processes, and improve procedures.
• Troubleshoot Linux apps, distributed systems, and Java apply scripting skills, collaborate with internal teams and customers.

Requirements :

Seniority level and Employment type

Job function and Industries

We are an equal opportunities employer and welcome applications from all qualified candidates.

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