Food & Beverage Operations Manager

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Job Description

Job Summary

The Food & Beverage Operations Manager is responsible for leading and overseeing the daily operations of all F&B outlets at Raffles & Fairmont Doha. This role ensures the highest level of guest satisfaction, operational efficiency, financial performance, and team development. With a commitment to luxury hospitality, innovation, and service excellence, the F&B Operations Manager supports the strategic direction of the Food & Beverage division and ensures alignment with the brand standards of both Raffles and Fairmont.

Key Responsibilities

Operational Leadership

• Supervise the day-to-day operations of all F&B venues including restaurants, bars, lounges, and in-room dining.
• Maintain consistency in quality, service delivery, and guest experience across all touchpoints.
• Collaborate with the Chefs and Restaurant Managers to ensure smooth coordination between kitchen and service operations.
• Monitor service standards and implement improvement plans where needed.

Financial Management

Team Management & Development

Guest Experience & Service Excellence

Strategic Collaboration

Compliance & Safety

Qualifications

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