Office Services - Senior Associate

Line of Service Internal Firm Services

Industry / Sector Not Applicable

Specialism IFS - Internal Firm Services - Other

Management Level Senior Associate

Job Description & Summary At PwC, our people in property management focus on providing strategic advice and solutions for clients in the real estate industry, helping them optimise their property portfolios and maximise returns. These individuals handle property acquisitions, leasing, asset management, and development projects.

In facilities and infrastructure management at PwC, you will focus on creating and maintaining efficient and effective operations of physical workspaces, including maintenance, security, and space planning. You will play a crucial role in creating a comfortable and productive environment for employees and clients.

Roles and Responsibilities :

Ensures the smooth operation of the office, by coordinating administrative support across the office and ensures that the office is supported in an efficient and effective manner. Responsible for procurement of office supplies. Oversight of office help, drivers and reception.

Financial Adhere to the allocated budget for the Office Services function Propose costs saving solutions as appropriate Work with procurement with regards to office needs (supplies, consumables) Prepare purchase orders for all office management supplies, rent, utilities and service charges Customer In line with Procurement guidelines, provide office services supplies Coordinate local events, office events with close liaison with the Office Manager Coordinate printing and binding requests Facilitate New Hire on-boarding process via coordination inductions and other matters with HR Notify HC, IT and receptionist of new hires / departures, and provide / remove security passes and access to office as appropriate Handles and reports ad-hoc issues arising Acts as an interface between administrative staff and management Manage external archiving if relevant Manage seating, storage and parking allocations Oversee couriers and post room

Internal Process Manage Office administrator assignment and conflict Adhere to policies and procedures set by management Coordinate driver schedules, reviews timesheets and manages leave Coordinate office administrator schedules, reviews timesheets and manages leave Coordinate receptionist schedules, reviews timesheets and manages leave Manage maintenance, repairs Manage cleaners and other outsourced services Liaise with office landlord Fire safety warden and business resilience liaison Manage local office petty cash Learning and Growth Follow up closely on the daily operation of junior staff to ensure support for office operation is being well-maintained and provided fairly to all office users Standardise and improve efficiency of internal office management processes Assist the Office Manager in recruiting and deploying junior admin staff (receptionist, office assistants, drivers, etc. according to local needs) Training new office management team members Performance management of direct reports Act as a key resource and liaison to other functional areas of the business, building cross-functional relationships as needed

Education Bachelor’s degree required

Language Fluency in spoken and written English, proficiency in Arabic is an advantage

Overall Experience 5+ years experience of providing office services in a professional services environment, or equivalent internal experience

Specific Skills Experience with a professional services firm preferred Prior people management / team lead experience preferred Knowledge and Skills Extensive knowledge of associated computer software (e.g. Microsoft Office '97 especially Word, PowerPoint, Excel, etc.) Ability to identify problems and resolve them Ability to make decisions without prior reference Clear and concise communications at all levels Strong managerial presence Ability to work accurately

Required Skills

Optional Skills Accepting Feedback, Accepting Feedback, Active Listening, Analytical Thinking, Architectural Management, AutoCAD (Drawing Software), CAD Standards, CCURE (Security Management Software), Communication, Corrective Maintenance, Correspondence Management, Cost Management, Coworking Space Management, Creativity, Cross-Functional Team Coordination, Customer Experience (CX) Strategy, Demand Management, Embracing Change, Emergency Response System Maintenance, Emotional Regulation, Empathy, Environment, Health, and Safety (EHS) Program Development, Event Execution, Facilities Engineering, Hoteling {+ 61 more}

Desired Languages

(If blank, desired languages not specified)

Travel Requirements Not Specified

Available for Work Visa Sponsorship? Yes

Government Clearance Required? Yes

Job Posting End Date

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