Job Description This role requires a detail-oriented professional who can effectively manage staff, maintain equipment, and optimize laundry processes in a fast-paced hospitality environment.
Manage daily laundry operations, including washing, drying, ironing, folding, and distribution of linens and guest laundry items
Supervise, train, and motivate laundry staff to maintain consistent quality standards and adhere to hotel policies
Develop and implement efficient workflows to ensure timely processing of laundry items
Oversee inventory management of laundry supplies, detergents, and chemicals
Coordinate regular maintenance of laundry equipment and promptly address any malfunctions
Enforce health, safety, and hygiene standards in compliance with hotel policies and local regulations
Prepare and manage the laundry department budget, controlling operational costs and maximizing efficiency
Collaborate with housekeeping and other departments to meet guest expectations and resolve laundry-related issues
Maintain accurate records of laundry operations, including equipment usage, maintenance logs, and staff schedules
Conduct regular quality checks and participate in audits to ensure compliance with brand standards
Implement innovative solutions to improve laundry processes and reduce environmental impact
Foster a positive work environment that promotes teamwork and professional development
Qualifications
Proven experience in laundry management within a 5star hotel setting, with in-depth knowledge of industrial laundry equipment, chemicals, and textile care techniques
Strong leadership, organizational, and multitasking abilities to manage staff and handle high-volume laundry operations efficiently
Excellent communication skills in English; proficiency in computer applications and inventory management systems
Demonstrated ability to work under pressure while maintaining attention to detail and quality standards
Thorough understanding of health and safety regulations in laundry operations
Strong cost management, budgeting, and problem-solving skills
Additional Information Our commitment to Diversity & Inclusion :
We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.
Why work for Accor? We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.
By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https : / / careers.accor.com /
Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS
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Manager • Doha, Qatar