Laundry Manager

Company Description Being a Pullman Heartist means embodying and conveying the brand mindset through the values of commitment, adaptability and creativity. Join a hotel that is a member of the Accor network, whose group brings together more than 45 brands, 5,500 hotels, 10,000 restaurants and lifestyle destinations. Here, we believe in you and what you bring to the table. There are many opportunities for development and advancement. Every gesture, every smile, every action, contributes to creating a positive and memorable impact for our customers, our colleagues and also for our planet. Together, we embody the vision of responsible hospitality. Take the opportunity to become a Heartist®, and let your heart guide you in this world where life beats faster.

Job Description This role requires a detail-oriented professional who can effectively manage staff, maintain equipment, and optimize laundry processes in a fast-paced hospitality environment.

Manage daily laundry operations, including washing, drying, ironing, folding, and distribution of linens and guest laundry items

Supervise, train, and motivate laundry staff to maintain consistent quality standards and adhere to hotel policies

Develop and implement efficient workflows to ensure timely processing of laundry items

Oversee inventory management of laundry supplies, detergents, and chemicals

Coordinate regular maintenance of laundry equipment and promptly address any malfunctions

Enforce health, safety, and hygiene standards in compliance with hotel policies and local regulations

Prepare and manage the laundry department budget, controlling operational costs and maximizing efficiency

Collaborate with housekeeping and other departments to meet guest expectations and resolve laundry-related issues

Maintain accurate records of laundry operations, including equipment usage, maintenance logs, and staff schedules

Conduct regular quality checks and participate in audits to ensure compliance with brand standards

Implement innovative solutions to improve laundry processes and reduce environmental impact

Foster a positive work environment that promotes teamwork and professional development

Qualifications

Proven experience in laundry management within a 5‑star hotel setting, with in-depth knowledge of industrial laundry equipment, chemicals, and textile care techniques

Strong leadership, organizational, and multitasking abilities to manage staff and handle high‑volume laundry operations efficiently

Excellent communication skills in English; proficiency in computer applications and inventory management systems

Demonstrated ability to work under pressure while maintaining attention to detail and quality standards

Thorough understanding of health and safety regulations in laundry operations

Strong cost management, budgeting, and problem‑solving skills

Additional Information We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.

Why work for Accor? We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities. By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit what you love, care for the world, dare to challenge the status quo! #BELIMITLESS

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