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Information Technology Sales Specialist

Information Technology Sales Specialist

iHorizonsDoha, Ad-Dawhah, Qatar
20 hours ago
Job description

Overview

You will be responsible for selling iHorizons' range of products and services to new and existing customers in various sectors and for managing the entire sales life cycle. You will also manage all the new accounts that you bring in with support from the Sales Operations Team.

Reporting Structure

  • This job reports to the Sales Manager.

Job Objectives

  • Generate leads, convert them into opportunities, bid, and successfully close the deals
  • Sell large and complex solutions to large organizations and achieve the assigned sales target
  • Manage the account forward for cross-selling and upselling
  • Job Responsibilities

  • Generate new leads by focusing on hunting for new opportunities through existing professional networks, cold calling, and leveraging other methods to contact the decision-makers
  • Be a trusted technology advisor to the target client to generate and qualify the right opportunities
  • Ensure the customer’s product requirements and expectations are managed and met by understanding the customer's business & technology
  • Work closely with the client in developing solutions, identifying the right technologies, and in positioning iHorizons as the prime contender to win the deal
  • Own and manage the bidding process in collaboration with the bidding team and be responsible for the accuracy and quality of the end proposal and bid package till the signing of the deal
  • With a sales cycle, support senior management with the market, account, competitor, and bid intelligence information
  • Independently handle negotiations and deal closure for small and mid-sized deals
  • Provide the right inputs and support the Sales Manager in negotiating and closing large deals
  • Revenue Generation

  • Meet or exceed revenue targets by bringing in new customer logos and cross / upselling to existing or allocated accounts
  • Sell the range of iHorizons services assigned to the role holder
  • Ensure that revenues generated are at acceptable gross margins
  • Customer Relationship Management / Account Management

  • Act as a single point of contact for the customer always
  • Carry out continuous market analysis and research on the dynamics of the account; keep abreast of developments from the client and the market
  • Provide customized client-specific support during the three stages of client management : Bidding Cycle Management, Project Implementation, Recurring Service / after-sales support
  • Work closely with the project team to maintain knowledge of project status and identify potential issues and opportunities
  • Be involved from the project kickoff meeting until final project sign-off; attend project meetings and monitor customer satisfaction
  • Drive account management and influence organizational engagement resulting in footprint expansion
  • Generate and maintain a credible forecast for accounts, share this information regularly with management, and suggest new lines of products / services relevant to clients / market
  • Upselling And Cross-Selling

  • Prepare a full account development plan to identify all customer aspects (revenue, requirements, opportunities, risk) and maximize opportunities
  • Identify and develop new leads from existing accounts
  • Increase the services offered to the customer through cross-sell and upsell
  • Promote all iHorizons products / services as they become available
  • Build trust and strengthen relationships by keeping customers informed on emerging technologies and their potential benefits
  • Prepare briefings on the business, technical, and financial benefits of technology and collaborate with customers to develop customized solutions
  • General Account Administration

  • Support the Sales Operations team to maintain and update the customer file for each client (contracts, proposals, letters, delivery notes, invoices, etc.)
  • Support the Sales Operations team on contract renewals
  • Facilitate maintenance (reducing churn) of existing customers to ensure renewal of annuity contracts
  • Follow up on invoices and be responsible for payment collections
  • Have a full understanding of all current and old contracts signed with the customer and complete knowledge of services and cost structure
  • CRM and Reporting

  • Use iHorizons CRM to log and update all activities and generate sales reports
  • Provide other ad-hoc reports and analysis as required by the Sales Manager
  • Other Ongoing Tasks

  • Visit major customers regularly to strengthen relations and establish business opportunities
  • Entertain customers as necessary to build strong relationships
  • Build relationships with senior business and financial executives who influence purchasing decisions
  • Maintain relationships with technical decision makers such as the CIO, IT Director, and IT Manager on a day-to-day basis
  • Coordinate with the Marketing Communications Coordinator on identifying and executing marketing opportunities
  • Participate in trade shows and technology events to promote company products and develop leads
  • Job Requirements

    Educational Qualification

  • Bachelor’s degree in Business Studies, Computer Sciences, or a related field
  • Evidence of continued education in Sales and Technology
  • Previous Work Experience

  • Minimum experience of 5 years, with the last 1-2 years in a similar role
  • Experience in customized enterprise IT solution sales is mandatory
  • Experience in sales within the “Digital Transformation” space is highly preferred
  • Sales experience in the Middle East and specifically in Qatar is highly preferred but not mandatory
  • Hands-on experience with CRM software is a plus
  • Skills and Abilities

  • Excellent selling and negotiation skills
  • Ability to drive sales growth
  • Strong client focus and relationship-building skills
  • Excellent verbal and written communication skills
  • Excellent knowledge of MS Office
  • Excellent presentation skills
  • Self-motivated with a competitive, results-driven attitude
  • Good understanding of marketing and negotiating techniques
  • Seniority level

  • Mid-Senior level
  • Employment type

  • Full-time
  • Job function

  • Sales and Business Development
  • Industries

  • IT Services and IT Consulting, Software Development, and IT System Custom Software Development
  • Referrals increase your chances of interviewing at iHorizons by 2x

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    Sales Specialist • Doha, Ad-Dawhah, Qatar

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