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Shared Services Analyst / Specialist (Expert & Senior Expert)

Shared Services Analyst / Specialist (Expert & Senior Expert)

Strategic Aerospace Services WLLDoha, Ad-Dawhah, Qatar
30+ days ago
Job description

Role Overview

We are seeking highly experienced Shared Services Experts and Senior Experts to lead centralized support functions, drive operational efficiency, and optimize enterprise-wide processes. These roles ensure that HR, Finance, IT, and Administration services are delivered efficiently, cost-effectively, and in alignment with organizational objectives.

Key Responsibilities

  • Oversee enterprise-wide shared services operations across HR, Finance, IT, and Administration.
  • Standardize processes and implement best practices to improve efficiency and reduce costs.
  • Monitor service delivery metrics and continuously optimize workflows.
  • Ensure compliance with organizational policies and regulatory requirements.
  • Support digitalization and automation of shared services processes.

Additional responsibilities for Senior Expert

  • Develop and execute the strategy for enterprise shared services.
  • Lead complex process improvement initiatives and cost-reduction programs.
  • Advise senior management on operational efficiency, governance, and resource optimization.
  • Mentor and develop mid-level shared services staff.
  • Drive cross-functional collaboration to enhance service delivery and organizational performance.
  • Qualifications & Experience

    Education : Bachelor’s or Master’s degree in Business Administration, Finance, HR, IT, or related field.

  • Expert : 11–13 years of experience in shared services, operations management, or process improvement.
  • Senior Expert : 14–16 years of experience with leadership in shared services, operational strategy, and cross-functional management.
  • Skills & Competencies

  • Expertise in process optimization, operational efficiency, and enterprise support functions.
  • Strong analytical, problem-solving, and project management skills.
  • Knowledge of shared services systems (HRIS, ERP, Finance platforms) and automation tools.
  • Leadership and stakeholder management capabilities.
  • For Senior Level : Ability to define strategy, drive transformation, and influence executive decision-making.
  • Preferred Certifications

  • Lean Six Sigma, PMP, ITIL, or other relevant operational excellence or functional certifications.
  • #J-18808-Ljbffr

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    Senior Specialist • Doha, Ad-Dawhah, Qatar

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