Shared Services Analyst / Specialist (Mid & Senior Levels)

Role Overview

We are seeking Shared Services Analysts and Specialists to support the organization’s centralized functions, including HR, Finance, IT, and Administration. This role focuses on streamlining processes, enhancing operational efficiency, and supporting multiple departments through effective shared services delivery.

Key Responsibilities

All Levels

• Provide day‑to‑day support in HR, Finance, Corporate IT, and Administration.
• Standardize and streamline processes across departments to improve efficiency.
• Monitor and report on service delivery metrics.
• Identify opportunities to reduce operational costs and increase productivity.
• Ensure compliance with organizational policies and procedures.

Senior Analyst / Specialist

Qualifications & Experience

Education

Bachelor’s degree in Business Administration, Finance, HR, IT, or related field.

Analyst / Specialist

5–7 years of experience in shared services, operations, or support functions.

Senior Analyst / Specialist

8–10 years of progressive experience, including process improvement and cross‑functional support.

Skills & Competencies

Preferred Certifications

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