Merchandiser Team Leader

This role will be responsible for leading a team of Merchandisers Communicates company goals and deadlines to the team Motivates team members and assesses performance and provides help to his her Superior by keeping up to date team performance Communicates concerns and policies to Merchandiser Manager and team members Act as a reliever for Merchandising Manager to support team and performs management duties Execute and manages inventories and stock including keeping detailed records of inventory use and sales and advising supervisor on every necessary concern i e ordering where necessary Encourage team members while communicating team goals and identifying areas for new training or skill checks Answers team member questions helps with team member problems and oversees team member work for quality and guideline compliance Communicates deadlines and sales goals to team members u Conducts team meetings if necessary to update members on best practices and continuing expectations Provides quality customer service including interacting with customers answering customer enquiries and effectively handling customer complaints Responsible for assessing the outlets to develop fabricate design for proper shelving measurements as per principal standards Team leaders will also work on display executions and routes where the load is high They need to be in market daily with any one merchandiser Proper coordination and alignment with the M Manager Responsible for onthejob training i e Expiry Tracking display based on planogram shelving FIFO date code time management product life cycle etc Initiate staff disciplinary management and align next line management Monitoring individual performance Ensure that merchandisers basic work related issues are addressed and assisted properly per business guidelines and or policy Ensure that KPIs are cascaded to all Merchandisers within his purview and track progress Participates in creating innovation culture based on trade competition activities in the market Ensuring route coverage as per journey plan Any deviation affecting the operational guidelines will be escalated to the next line management Externally the role will be working closely with customers mainly on assigned key accounts while managing assigned staff to negotiate space for shelf display product quantity volume specific POS materials and frequency and type of support