Reservations Agent

Responsibilities

• Manage all incoming booking inquiries ensuring accurate input of details and maximizing occupancy across the Resort.
• Provide professional friendly and knowledgeable support to guests travel agents and corporate clients.
• Upsell room types packages and services while adhering to pricing strategies and set rates.
• Ensure all guest information preferences and booking details are correctly recorded in the Property Management System (PMS)
• Communicate guest requests and special requirements to Front Office Housekeeping and Food & Beverage teams for seamless service.
• Keep up to date with reservation systems loyalty programs promotions and brand standards to enhance guest experiences.

Qualifications

Remote Work : No

Employment Type : Full-time

Key Skills

Active Directory Administration, English Language, Access Control, Jpa, Legal Support, Airlines

Experience : years

Vacancy : 1

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