Fraud Analyst

The incumbent will assist in implementation of Bank wide fraud risk management framework and in facilitating fraud risk assessment. The incumbent will support in ensuring operational efficiency and effectiveness of fraud risk management processes / operations and initiatives / projects by utilizing appropriate tools and techniques and will assist in the implementation of the outcome of the fraud risk assessments across all Business Units / Operational functions.

Detailed Roles and Responsibilities :

OPERATIONAL

• Perform all activities, as assigned by the Head - Fraud Risk Management in compliance with local / foreign regulations and approved Internal policies and procedures of the bank.
• Support in development and review of fraud risk management policies, and procedures, in line with the Bank wide Risk management governance framework.
• Assist in developing fraud prevention and detection plans, identify and track Key Risk Indicators (KRIs), risk appetites and tolerance levels related to fraud risk.
• Work closely with the respective stakeholders in the identification & implementation of cost-effective fraud prevention, detection and response (investigation and remediation), mechanisms & controls to minimize risk exposure.
• Ensure that fraud risk framework and policies meet regulatory requirements in relation to Fraud Risk Management.
• Develop a collaborative relationship with regulators, corresponding banks and fraud risk industry forums to help detect and mitigate fraud.
• Work closely with the internal and external stakeholders in assessment of business initiatives, new tools, products and / or or significant processes to enhance fraud risk prevention.
• Prepare and share Fraud Risk Assessment results to the Head - Fraud Risk Management, as applicable.
• Assist in implementation of strategies in close collaboration with other business stakeholders, to ensure a comprehensive fraud control environment within the Bank.
• Continuously research and keep abreast of the current and emerging fraud risk patterns, techniques, methodologies and trends promptly to relevant stakeholders in line with the established policies and procedures.
• Work closely with respective internal and external stakeholders, as applicable, on account of several aspects in managing fraud, including but not limited to recovery and loss prevention etc.
• Perform Fraud risk reviews and submit assessment reports on control weaknesses / adequacy of control and process gaps to safeguard to safeguard customers and Bank’s interests.
• Assist in incident response planning as well as the investigation of breaches and assist with disciplinary / legal matters associated with such breaches, as necessary.
• Act as in-house consultant and subject matter expert on Fraud Risk Management and recommend best practices. Assist the senior analyst in conducting training and awareness programs.
• Assist in the implementation of robust, cost effective and efficient fraud management operation platform, encompassing best practices in fraud management to protect the businesses reputation, revenues, and operations.
• Analyze and provide advice / guidance to the internal stakeholders on revisions to the process / practice / procedure controls environment, as applicable, to lessen the fraud risk exposure within the approved risk appetite.
• Support whistleblowing & sound ethical culture in support Fraud Risk Management framework.
• Assist in reviewing opportunities / standards to improve Anti-Fraud controls and reduce impact / likelihood of Fraud risk, with adequate guidance from the Head - Fraud Risk Management.
• Perform fraud investigations, and review case reports, as assigned, in relation to inquiries.
• Provide timely and accurate information to the external and internal auditors and the Compliance function, as and when assigned.
• Maintain an understanding of all pertinent regulations as well as leading practices pertaining to the overall operations of the section.
• Build and maintain strong and effective relationship with all other related units to achieve the section's goals / objectives.
• Maintain highest standards of confidentiality, professional conduct, ethics and integrity in the provision of services in the section.
• Assist in independent investigations of reported fraud incidents (suspected / attempted / actual) where the bank has been defrauded.
• Support in preparing independent fraud investigation report for senior management for implementation of remediation plans.
• Assist the Senior Analyst in compiling / analyzing historical card fraud trends and present them to senior management / Risk Management Committee in a meaningful manner as well as to the Fraud monitoring unit which can be utilized by them for any alterations / adoption of rules for fraud monitoring.
• Prepare periodic report on fraud attempts on Doha Bank Customers in relation to cards and digital banking channels.
• Work closely with the overseas branches pertaining to fraud risk management activities being undertaken and in strengthening the fraud risk management process in overseas branches.

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