Job Description
Join QNB Group as a Senior Associate Investigations (Qatarization). The incumbent will be responsible for timely attendance to outward and inward remittance investigations related to the Group’s retail and corporate clientele.
About QNB
QNB Group is the largest bank in the Middle East and Africa (MEA) region, established in 1964 as the country’s first Qatari-owned commercial bank. The Group has steadily grown and now has a presence in more than 31 countries across three continents, providing a comprehensive range of advanced products and services.
Job Purpose Summary
The incumbent will adhere to the approved policy / procedures and related processes in place to ensure smooth working and minimum escalations due to negligence or non-prioritization.
Essential Duties & Responsibilities
- Perform daily balancing of the related suspense / transit accounts used for processing outward / inward remittance requests.
- Implement KPI’s and best practices for Senior Associate, Investigations role.
- Perform a daily check on all received queries swift / email to ensure that nothing is left unattended on a particular day.
- Act within the limits of the powers delegated to the incumbent.
- Promote cost consciousness and efficiency and enhance productivity, to minimise cost, avoid waste, and optimise benefits for the bank.
- Provide adequate and efficient remittance processing services to internal customers (viz. QNB domestic branches) and thereby help them serve external customers in a more efficient manner.
- Assist customers in all their queries on Bank’s product and seek solution to their requests.
- Build and maintain strong / effective relationships with related departments / units to achieve the Group’s objectives.
- Adhere to the established processes and controls (automated / manual) to prevent / detect the transfer of funds to / from potentially suspect countries, banks, individuals, entities to ensure compliance with applicable anti-money laundering (AML) rules / regulations.
Education / Experience Requirements
Bachelor degree University Graduate / preferred with a Major in Marketing, Banking, Finance, Accounting, Economics, Business Administration or Information Technology (related field of study)At least 2 years of relevant experience, preferably within a highly rated international bankRequired Documents :
Resume / CVQID (Front & Back)PassportEducation CertificateBirth CertificateWe are an equal opportunities employer and welcome applications from all qualified candidates.
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