Guest Operations Venue Manager

Freelancer contract based in QATAR (Local organizing Committee Role)

Availability : Immediate joiners only

Responsibilities

• Previous work experience in the international event industry, at Guest operations field of sports business, preferably with knowledge of the needs of Guest operation.
• Operational planning and implementation for the stadiums : strategically plan and execute V / VIP services, protocol, and guest operations within the stadiums hosting the event.
• Supervision of V / VIP Areas within the stadiums : oversee the setup and maintenance of V / VIP areas to meet the highest quality standards in the stadiums.
• Staff training for the stadiums V / VIP Operations : prepare and conduct comprehensive training programs for LOC GOP staff, volunteers and hosts / ess specific to V / VIP operations within the stadium settings.
• Match day operations at the stadiums : manage all operational responsibilities on match days, ensuring seamless V / VIP services and compliance with event policies and procedures at the stadiums.
• Event analysis and reporting : collecting guest feedback to enhance V / VIP experience and improve services within the stadiums during the event. Post event reporting and debriefings with the team.
• Resources management : efficiently manage resources and requirements submissions to LOC Stakeholders ensuring budgets to meet financial objectives for V / VIP operations in the stadiums.
• Perform additional tasks assigned by the line Manager / Director to ensure the overall success of the event within the stadiums.
• Priority to people that have experience in previous experience in Qatar (FAC, FWC, AFC etc) and / or strong Guset operation experience.

Qualifications and Preferred Skills

Skills

Seniority level

Mid‑Senior level

Employment type

Temporary

Job function

Customer Service, Management, and Training

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