Technical Coordinator

Key Relationships

Reports to (Manager / Supervisor / Department Head). Works closely with Sales, Operations, Finance, and Customer Service teams. Coordinates with Project Managers and Technical Teams. Provides clients feedback & insights to management for decision making & service improvements. Represents the company in client meetings, presentations and reviews. Responsibilities

Serve as primary contact for clients, handling inquiries and concerns in English and Arabic. Coordinate meetings, prepare agendas, and follow up on actions. Maintain client records, contracts, and correspondence in both languages when required. Support internal teams to ensure client requirements are met. Translate / prepare reports, proposals, and presentations in English & Arabic when required. Resolve escalations and client issues efficiently and professionally. Build and maintain strong, long-term client relationships. Provide client insights to management. Ensure confidentiality, professionalism, and service excellence. Knowledge & Skills

Fluency in English and Arabic (written and spoken) . Strong client service and relationship management skills. Familiarity with office administration and reporting. Excellent organization, multitasking, and follow-through. Proficiency in MS Office Suite (Word, Excel, PowerPoint, Outlook). Ability to work under pressure and manage competing deadlines. Strong problem-solving, prioritization, coordination and adaptability skills to handle multiple tasks. Qualifications & Attributes

Bachelor’s degree in Business Administration, Communications, or related field (preferred). Proven experience in client service, coordination, or administration roles. Strong interpersonal and communication skills with diverse clients. Excellent organizational and time-management abilities. Ability to multitask in a fast-paced environment. Attention to detail, accuracy, and professionalism. Proactive and solutions-oriented mindset. Fluency in both English and Arabic (spoken and written) is mandatory.

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