IT Manager - Qatari National

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Company Description

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Job Description

The IT Manager is responsible for managing and maintaining the hotel’s entire technology infrastructure to ensure smooth operations and continuous availability of critical systems across all departments. This includes, but is not limited to, Property Management Systems (PMS), Point of Sale (POS), financial systems, guest internet services, and telecommunications. The role requires strong leadership, technical expertise, and a customer-service mindset to support hotel colleagues and guests while driving the hotel’s digital innovation and security initiatives.

Responsibilities

• Oversee daily operations of IT systems, including servers, networks, PMS, POS, telephone systems, Wi-Fi, CCTV, CRM, and back-office systems.
• Ensure all systems are operational 24 / 7 to support hotel operations and guest services.
• Monitor system performance and proactively address issues to minimize downtime.
• Maintain data backups, disaster recovery plans, and ensure data integrity.

Technical Support & Maintenance

Security & Compliance

Projects & Innovation

Budgeting & Procurement

Training & Development

Qualifications

Details

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