Sales Manager (Leisure)

Job Description The job description includes but not limited to the below :

Responsible for driving hotel revenue from the leisure and transient segment of the hotel.

Develop and execute a proactive sales strategy for the leisure segment aligned with the hotel’s annual revenue and occupancy targets.

Expanding the leisure business pipeline to maximise profitability.

Identify, target and engage with travel agents, online travel platforms, tour operators, leisure group clients, etc.

Working closely with internal departments to ensure delivery of service standards.

Build and maintain a strong pipeline of leisure-segment leads; track proposals, negotiate rates / packages, close deals and monitor conversion.

Monitor market trends and leisure travel and apply insights to shape offers and promotions.

Manage relationships with key leisure partner accounts (travel agencies, tour operators, online partners) ensuring repeat bookings, favourable positioning and promotion of the hotel.

Attend industry events, trade shows, road-shows, client visits, site inspections to promote the hotel and secure business.

Deliver regular account reviews, forecasting, and check-in meetings with key stakeholders.

Work closely with Revenue Management to optimise pricing, packaging and yield strategies for leisure business.

Create and submit proposals, contracts, amendments; ensure all bookings are properly documented and turned over to operations.

Ensure accurate and timely reporting of sales activities, pipeline status, forecasts, monthly / quarterly results to senior management.

Liaise with Marketing team to develop targeted campaigns, promotional offers, and sales collateral for the leisure segment.

Work cross-functionally with F&B and other departments to tailor offers to leisure clients.

Represent the hotel externally (industry associations, leisure networking events) to raise visibility and brand in the market.

Keep abreast of hospitality industry trends in the leisure sector developments and apply insights into strategy.

Maintain professional presentation, high level of service orientation, and uphold the hotel’s luxury brand standards.

Qualifications

High school Diploma or University Degree

Minimum 3-5 years of experience in sales in a luxury hotel, especially in the leisure segment

Proficient in MS Office programs

Excellent communication, negotiation and presentation skills to engage clients.

Strategic thinker with strong analytical skills, self-motivated, and able to operate in fast-paced luxury environment.

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