Team Leader - Reservations

Organization - Grand Hyatt Doha

Summary

At Grand Hyatt Doha, we focus on our brand promise of delivering Moments of More by offering challenging and rewarding careers that are more than just your typical job. Our values of Wellbeing, Inclusion, Respect, Empathy, Integrity, and Experimentation are the core of what we do. Our family atmosphere is what keeps our colleagues highly engaged.

The Role

In this role you will be responsible to assist with the efficient running of the department in line with Hyatt International's Corporate Strategies and brand standards, whilst meeting employee, guest and owner expectations. The Team Leader - Reservations is responsible to assist the Reservation Manager in managing the Reservations Department and work closely with Marketing and Sales and other relevant Rooms Departments to maximize Room Yield through Inventory Control while delivering exceptional customer service in line with the Hyatt’s Brand Standards.

Qualifications

• Ideally with a relevant degree or diploma in Hospitality or Tourism management
• Minimum 1 year of work experience as Team Leader in either Reservation or Front Office
• Good problem solving, administrative and interpersonal skills are a must
• Schedule flexibility is necessary and ability to multi-task

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