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Automotive Service Advisor

Automotive Service Advisor

Live ConnectionsDoha, Ad-Dawhah, Qatar
6 days ago
Job description

Overview

HeadHunter + Client Delivery Lead (AGM) | Enabling Growth Across All Industries in Qatar, UAE, KSA, Kuwait & Oman

We are seeking a customer-focused and detail-oriented Bodyshop Service Advisor to join our automotive repair team. The ideal candidate will act as the primary liaison between customers, technicians, and insurance providers, ensuring a smooth and efficient repair process from intake to delivery.

Responsibilities

  • Greet customers, assess vehicle damage, and initiate repair orders
  • Coordinate with bodyshop technicians to schedule and monitor repairs
  • Prepare accurate estimates and explain repair procedures to customers
  • Liaise with insurance companies for approvals and documentation
  • Track parts orders and ensure timely delivery
  • Maintain clear communication with customers throughout the repair cycle
  • Ensure compliance with safety and quality standards
  • Update job status and maintain records in the system

Requirements

  • Proven experience as a Service Advisor in a bodyshop or collision center
  • Strong knowledge of automotive repair processes and insurance workflows
  • Excellent communication and customer service skills
  • Seniority level

  • Associate
  • Employment type

  • Full-time
  • Job function

  • Customer Service
  • Industries

  • Motor Vehicle Manufacturing and Retail Motor Vehicles
  • Location : Doha, Qatar

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    Service Advisor • Doha, Ad-Dawhah, Qatar

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