BMW Parts Advisor

Overview

BMW Parts Advisor

Responsibilities

• Assist customers solve parts problems, identify correct parts numbers, complete order forms and recommend and sell related items as a service and as requested by customers.
• Work with other Department personnel in order to assist them with parts information as required.
• Maintain a high degree of proficiency with regard to the parts business and functions performed in order to ensure customer confidence and satisfaction with parts service.
• Diplomatically handle customers’ complaints in a friendly, pleasing and personal manner.
• Offer all required parts and any additional accessories to customers.
• Monitor sales discounts according to department limit and company policy.
• Research the availability of certain parts, either within the retail facility or from other sources as necessary.
• Perform other duties as assigned by the Parts Manager.
• Provide correct parts to the customer.
• Provide quotations and estimates within the time frame.
• Must be alert to sales opportunities by taking the time to ask customers questions and provide information about parts and services.
• Undertake additional responsibilities as required.

Qualifications

Vehicle Requirements

Job Skills

Additional Information

Subject : BMW Parts Advisor

About The Company

Master HR (Recruitment, HR Consultation Services, Training, Development & Outsourcing). Job vacancies for all careers. License No. 432, since 2001.

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