Information Technology Manager

Overview We are currently seeking for passionate and dynamic IT professionals who pride themselves on their ability to deliver extraordinary levels of customer service and provide creative solutions to our guests. As an Information Technology Manager you are responsible to monitor the operation of all computer hardware installation and maintenance and your role will include key responsibilities such as :

Responsibilities

Serve as primary contact for all servicing of computer PC hardware

Maintain licenses for all software and ensure that all systems are covered by the proper maintenance contacts

Maintain a sufficient inventory of computer related supplies

Maintain a log of all computer hardware and a log of all services calls on computer hardware

Manage the configuration records, programme files and data files on the computer system

Monitor the performance of the computer software and maintain a log of performance reports, error and integrity check reports, system malfunctions and solutions

Install and test corporate approved programme changes to the hotel computer systems

Investigate and report software problems to the vendor, or MIS regional, area or corporate office

Train selected hotel employees to take on major responsibilities of system managing in his absence

Maintain technical and user documentation, system reports and newsletters

Complete and distribute a monthly activities report to Corporate Vice President - Information Technology

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