Customer Service / Logistics Executive

JOB CATEGORY Customer Service POSITION Customer Service Rep YEARS OF EXPERIENCE 3-4 Years GENDER Any SALARY RANGE QAR 2, - QAR 5, APPLICANT LOCATION In-country Hire Only Overview

We are seeking a highly organized and proactive Customer Service & Logistics Executive to serve as a pivotal link between our customers, service engineers, and the supply chain. The ideal candidate will be responsible for managing the end-to-end post-sales process, from quotation and order fulfillment to logistics coordination and customer feedback. This role requires exceptional communication skills, a keen eye for detail, and a strong commitment to customer satisfaction. Responsibilities

DailyCustomer Call / email registration and follow up. Quotations follow-up with customer. Expired Quotation follow up (toner & spare parts). Assist service engineers for the quote and spare availability. Follow up of pending service quote with customers. Service payment follow up with customer. Inbound / outbound tracker updation. Spare parts / Toner preparation. DailyVC collection Report. DailyToner Sales Report. Logistics plan report. DailyQuotation report. Machine Delivery Customer feedback. Qualifications

Desired Skills & Experience Microsoft Tools. Zoho CRM. Qualities for the candidate : Active listener. Adaptability. Attention to detail. Collaboration. Conflict resolution. Creativity. Critical thinking. Decision-making. Location In-country Hire Only View location map Share Tweet Subscribe to our jobs newsletter

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