This job offer is not available in your country.
Referral and Booking Management System QualityManager
Qureos IncDoha, Qatar30+ days ago
Job descriptionBachelor's degree in Hospitality / Business Management / Customer Service / healthcare or related discipline with 5 years of related professional experience. Minimum 3 years of Administrative experience managing a team of over 25 people. RBMS or call Centre experience is a distinct advantage. English is essential, and Arabic is preferred. Familiar with MS office product and Intranet. Manage difficult or emotional customer situations; responds promptly to customer needs; solicits patient feedback to improve service; responds to requests for service and assistance. Speak clearly and persuasively in positive or negative situations; listens and gets clarification. Experience with referral and booking management systems is highly desirable. Familiarity with the healthcare industry in Qatar is advantageous.
Responsibilities
- Develop and implement comprehensive test strategies and plans for the referral and booking management system.
- Lead and execute various testing activities, including functional testing, performance testing, and user acceptance testing.
- Identify, document, and track system defects and work closely with development teams to ensure timely resolution.
- Collaborate with business stakeholders to understand their requirements and ensure the system meets their needs.
- Monitor system performance and identify areas for improvement.
- Contribute to the development and maintenance of quality assurance processes and documentation.
- Provide regular reports on testing progress and system quality metrics.
- Stay up-to-date with industry best practices and emerging technologies in quality assurance.
Qualifications
Create a job alert for this search
Referral And Booking • Doha, Qatar
Related jobs
)
![Quality & Patient Safety Reviewer (SQC Statistical Quality Control) | Hiring CPHQ certified wit[...]](https://cdn-logos.talent.com/v1/logo/image?feedcode=whatjobs-qa&company_name=Public%20Healthcare%20Medical%20Group)
Develop and implement comprehensive test strategies and plans for the referral and booking management system.Lead and execute various testing activities, including functional testing, performance t...Show moreLast updated: 30+ days ago
- Promoted
Senior Supervisor Instrumentation
Oryx GTLAl Khor and Al Thakhira, Ad-Dawhah, Qatar Oversee a wide range of instrumentation maintenance activities across ORYX GTL to meet diverse operational demands, ensuring all tasks are executed with diligence to enhance the reliability and smo...Show moreLast updated: 4 days ago
- Promoted
Engineering Manager, Major Projects
QAFCO (Qatar Fertiliser Company)Mesaieed, Ad-Dawhah, Qatar This role is responsible for managing the Engineering Department and overseeing the development, coordination, implementation, execution, and control of Major Projects, ensuring alignment with the ...Show moreLast updated: 5 days ago
- Promoted
Quality & Patient Safety Reviewer (SQC Statistical Quality Control) | Hiring CPHQ certified wit[...]
Public Healthcare Medical GroupDoha, Ad-Dawhah, Qatar Competitive Expat Opportunity | Open-Ended – Single or Family Contract.Earn a Tax-Free Monthly Salary of 12,100 QAR.AUD 5,157 | SDG 1,9M | EUR 2,938 | GBP 2,477 | CAD 4,608 | ZAR 59,714 | JOD 2,356...Show moreLast updated: 2 days ago
- Promoted
- New!
Senior Collection Operations Manager ISR (Qatar)
SOSiFormer Camp As-Sayliyah (South), Al Rayyan, Qatar This position is contingent upon award of contract.SOS International LLC (SOSi) is seeking a Collection Operations Manager to support our customer at McDill AFB, Florida.
Apply intelligence collecti...Show moreLast updated: 19 hours ago
- Promoted
Head of Process Safety
Oryx GTLAl Khor and Al Thakhira, Ad-Dawhah, Qatar Lead and oversee all aspects of process safety management within ORYX GTL ensuring compliance with regulatory requirements, industry best practices, and company policies to minimize risks and maint...Show moreLast updated: 4 days ago
- Promoted
Quality Assurance Manager
Hilton Worldwide, Inc.Doha, Ad-Dawhah, Qatar Quality Assurance Manager (HOT0BYWG).Location : Waldorf Astoria - West Bay Doha, West Bay Doha.Develop and implement robust quality control systems and procedures across operations.Monitor and analy...Show moreLast updated: 4 days ago
- Promoted
QNB3163 - Senior Manager IT Governance & Performance (Qatarization)
SupportFinityAl-Shahaniya, Al Shahaniya, Qatar QNB3163 - Senior Manager IT Governance & Performance (Qatarization).QNB Group | Posted Sep 19, 2025.Full-time • Al-Shahaniya • Negotiable • Advanced (5-10 yrs).
Established in 1964 as the country’s ...Show moreLast updated: 2 days ago
- Promoted
- New!
Asset Integrity Engineer (QA / QC Coordinator-Pressure Equipment)
QAFCO (Qatar Fertiliser Company)Al Wakrah, Ad-Dawhah, Qatar The Asset Integrity Engineer (QA / QC Coordinator for Pressure Equipment) is responsible for ensuring that all pressure vessel components and assemblies are fabricated and / or installed in compliance ...Show moreLast updated: 19 hours ago
- Promoted
A360 Performance Manager
HoneywellDoha, Ad-Dawhah, Qatar The A360 Performance Manager is responsible for the strategic leadership of the Service / Support Team ensuring contract management, delivery and execution of all Assurance A360 activities.The meet...Show moreLast updated: 3 days ago
- Promoted
Service Asset and Configuration Management Consultant
MEEZA QSTPDoha, Ad-Dawhah, Qatar Accountable to the organization for stewardship of CIs that are under the scope of the SACM process.Defining and agreeing the service assets that will be treated as configuration items.Ensuring tha...Show moreLast updated: 3 days ago
- Promoted
QC Electrical Engineer
NexansMesaieed, Ad-Dawhah, Qatar Nexans is a global leader in cabling solutions and smart energy, with a focus on electrification for a safer, more sustainable future.
The Distribution & Uses business group delivers reliable cablin...Show moreLast updated: 1 day ago
- Promoted
Service Delivery Manager - Cloud & Infrastructure
Talent Leaders Inc.Doha, Ad-Dawhah, Qatar The Service Delivery Manager will be responsible for managing end-to-end service delivery of cloud and IT infrastructure services, ensuring operational excellence, SLA adherence, and client satisfa...Show moreLast updated: 21 days ago
- Promoted
Quality Lead (Pre-EPC)
KinTec Recruitment LtdQatar The Quality Lead (Pre-EPC) will manage all quality assurance and control activities during the pre-EPC phase of major energy projects.
This includes oversight of ITT development, EPC evaluations, ve...Show moreLast updated: 2 days ago
- Promoted
Senior Reliability Engineer
Oryx GTLAl Khor and Al Thakhira, Ad-Dawhah, Qatar Overview : Enhance, design and execute reliability basic activities of ORYX GTL multiple demands, including vulnerabilities identification and elimination, defect eliminations, equipment / system heal...Show moreLast updated: 4 days ago
- Promoted
Referral and Booking Management System Agent
Qureos IncDoha, Ad-Dawhah, Qatar Manage incoming referrals, ensuring accurate data entry and timely processing.Schedule appointments and bookings, coordinating with patients and healthcare providers.
Maintain accurate records of al...Show moreLast updated: 30+ days ago
Referral and Booking Management System Quality Manager
Qureos IncDoha, QAQuick Apply
- Promoted
Quality Lead - Improvement
Kin-Tec Global RecruitmentQatar The Quality Lead - Improvement is responsible for the integrity and fit-for-service of all goods and services procured across major projects.
This role ensures high-quality, cost-effective, and safe...Show moreLast updated: 4 days ago
- Promoted
Compliance and Continuous Improvement Lead
Ably ResourcesQatar Drive and facilitate the compliance and continuous improvement processes and activities of support functions, such as Finance, Procurement & Contract, Human Resources, throughout the organization b...Show moreLast updated: 30+ days ago