Talent.com
This job offer is not available in your country.
Referral and Booking Management System Quality Manager

Referral and Booking Management System Quality Manager

Qureos IncDoha, Qatar
30+ days ago
Job description

Responsibilities

  • Develop and implement comprehensive test strategies and plans for the referral and booking management system.
  • Lead and execute various testing activities, including functional testing, performance testing, and user acceptance testing.
  • Identify, document, and track system defects and work closely with development teams to ensure timely resolution.
  • Collaborate with business stakeholders to understand their requirements and ensure the system meets their needs.
  • Monitor system performance and identify areas for improvement.
  • Contribute to the development and maintenance of quality assurance processes and documentation.
  • Provide regular reports on testing progress and system quality metrics.
  • Stay up-to-date with industry best practices and emerging technologies in quality assurance.

Qualifications

  • Bachelor's degree in Hospitality / Business Management / Customer Service / healthcare or related discipline with 5 years of related professional experience.
  • Minimum 3 years of Administrative experience managing a team of over 25 people. RBMS or call Centre experience is a distinct advantage.
  • English is essential, and Arabic is preferred.
  • Familiar with MS office product and Intranet.
  • Manage difficult or emotional customer situations; responds promptly to customer needs; solicits patient feedback to improve service; responds to requests for service and assistance.
  • Speak clearly and persuasively in positive or negative situations; listens and gets clarification.
  • Experience with referral and booking management systems is highly desirable.
  • Familiarity with the healthcare industry in Qatar is advantageous.
  • Create a job alert for this search

    Referral And Booking • Doha, Qatar

    Related jobs
    • Promoted
    Quality Lead (Improvement) (30 / 09 / 2025)

    Quality Lead (Improvement) (30 / 09 / 2025)

    MphExpertsDoha, Ad-Dawhah, Qatar
    Estimated Start Date : October 2025.Estimated End Date : October 2028.Qualification and Experience Required.Bachelor’s degree in Sciences or Engineering. Quality in the Oil & Gas Industry, including 1...Show moreLast updated: 14 days ago
    • Promoted
    Customer Experience Manager - Telecom (CEM001)

    Customer Experience Manager - Telecom (CEM001)

    Foreground.Doha, Ad-Dawhah, Qatar
    Foreground is partnering with a major telecom operator in Qatar to appoint a Customer Experience Manager to elevate service standards and customer engagement across multiple channels.Define and imp...Show moreLast updated: 30+ days ago
    • Promoted
    Projects Delivery Manager

    Projects Delivery Manager

    Aroma City GroupQatar
    Position : Projects Delivery Manager.Sector : Contracting and Construction.Years of Experience 15+ Years.Qualification : Degree in Civil Engineering, Construction Management, or a related field.De...Show moreLast updated: 30+ days ago
    • Promoted
    Quality and Patient Safety Manager

    Quality and Patient Safety Manager

    Apex HealthDoha, Ad-Dawhah, Qatar
    Group Talent Acquisition Manager - Apex Health.To reflect the mission, vision, and values of The View Hospital (TVH).To plan, lead, and set the quality and safety standards of healthcare considerin...Show moreLast updated: 3 days ago
    • Promoted
    Quality Lead (Improvement)

    Quality Lead (Improvement)

    MPH GroupeDoha, Ad-Dawhah, Qatar
    We are looking for a Quality Lead (Improvement) for one of our clients with the following details : .Qualification and Experience Required. Bachelor's degree in Sciences or Engineering.Quality in the...Show moreLast updated: 15 days ago
    • Promoted
    Enterprise Customer Success Manager

    Enterprise Customer Success Manager

    CanonicalWorkFromHome, Ad-Dawhah, Qatar
    Enterprise Customer Success Manager.Be among the first 25 applicants.Enterprise Customer Success Manager.Canonical is a leading provider of open source software and operating systems to the global ...Show moreLast updated: 30+ days ago
    • Promoted
    Quality Lead (Improvement)

    Quality Lead (Improvement)

    MPH Consulting ServicesDoha, Ad-Dawhah, Qatar
    Estimated Start Date : October 2025.Estimated End Date : October 2028.Qualification and Experience Required : .Bachelor's degree in Sciences or Engineering. Quality in the Oil & Gas Industry, including ...Show moreLast updated: 10 days ago
    • Promoted
    Quality Assurance Manager (QAM)

    Quality Assurance Manager (QAM)

    Abu Dhabi Supplies & Commercial ServicesDoha, Ad-Dawhah, Qatar
    Quality Assurance Manager (QAM) - Responsible for the implementation and maintenance of the Contractor’s Quality Management System (QMS). You’ll ensure all works meet project standards through inspe...Show moreLast updated: 2 days ago
    • Promoted
    Quality Assurance Manager (OCONUS)

    Quality Assurance Manager (OCONUS)

    SOS International LLC.Doha, Ad-Dawhah, Qatar
    SOS International LLC (SOSi) is seeking a Quality Assurance Manager to implement and oversee a quality management system (QMS) for operations and maintenance services provided by SOSi at Camp As Sa...Show moreLast updated: 30+ days ago
    • Promoted
    Head of Catering Compliance & Performance (PDD)

    Head of Catering Compliance & Performance (PDD)

    NES FircroftDoha, Ad-Dawhah, Qatar
    The Head of Catering Compliance & Performance will lead the transformation of Qatar Airways’ catering compliance framework and performance management systems across both food and non-food categorie...Show moreLast updated: 1 day ago
    • Promoted
    Senior Quality Specialist

    Senior Quality Specialist

    WorleyParsonsDoha, Ad-Dawhah, Qatar
    Job Description - Senior Quality Specialist (DOH01L5).The Senior Quality Engineer supports the development, implementation, and continuous improvement of the Quality Program in alignment with custo...Show moreLast updated: 22 days ago
    • Promoted
    Senior Manager Managed Service - Connectivity

    Senior Manager Managed Service - Connectivity

    Ooredoo QatarDoha, Ad-Dawhah, Qatar
    VAC9562 - Senior Manager Managed Service - Connectivity.Ooredoo is a dynamic global Telecommunications player operating in 10 countries serving more than 138 million customers.Ooredoo Qatar employs...Show moreLast updated: 30+ days ago
    • Promoted
    Quality Lead

    Quality Lead

    EHIFDoha, Ad-Dawhah, Qatar
    Remarkable people, trusted by clients to design and advance the world.Wood is currently recruiting for a Quality Lead to join our team in Doha, Qatar. Implement the Contract Quality Program and Qual...Show moreLast updated: 2 days ago
    • Promoted
    Quality Lead (Pre-EPC)

    Quality Lead (Pre-EPC)

    KinTec Recruitment LtdQatar
    The Quality Lead (Pre-EPC) will manage all quality assurance and control activities during the pre-EPC phase of major energy projects. This includes oversight of ITT development, EPC evaluations, ve...Show moreLast updated: 20 days ago
    • Promoted
    • New!
    Service Delivery Manager

    Service Delivery Manager

    ThalesQatar
    Thales people architect solutions that enable twothirds of planes to take off and land safely.We create inflight entertainment systems that engross 50 million fliers every year and we develop the a...Show moreLast updated: less than 1 hour ago
    • Promoted
    Fabrication Operation Manager (QFAB)

    Fabrication Operation Manager (QFAB)

    NakilatDoha, Ad-Dawhah, Qatar
    Position : Fabrication Operation Manager.Company : Qatar Fabrication Company.Primary Functions : Operations manager is a senior role which involves overseeing the production of work at services in the...Show moreLast updated: 30+ days ago
    • Promoted
    Customer Experience Manager - Telecom (CEM001)

    Customer Experience Manager - Telecom (CEM001)

    Foreground LLCDoha, Ad-Dawhah, Qatar
    Foreground is partnering with a major telecom operator in Qatar to appoint a Customer Experience Manager to elevate service standards and customer engagement across multiple channels.Define and imp...Show moreLast updated: 28 days ago
    • Promoted
    Quality Lead - Improvement

    Quality Lead - Improvement

    Kin-Tec Global RecruitmentQatar
    The Quality Lead - Improvement is responsible for the integrity and fit-for-service of all goods and services procured across major projects. This role ensures high-quality, cost-effective, and safe...Show moreLast updated: 22 days ago
    • Promoted
    Manager of Integration and Process Improvement

    Manager of Integration and Process Improvement

    TanqeebDoha, Ad-Dawhah, Qatar
    We are delighted to be representing our client , a leading Gulf Airline with their search for a Manager of Integration and Process Improvement. The Manager of Integration and Process Improvement is ...Show moreLast updated: 30+ days ago
    • Promoted
    Quality Lead

    Quality Lead

    Wood PLCDoha, Doha, Qatar
    Remarkable people, trusted by clients to design and advance the world.Wood is currently recruiting for Quality Lead to join our team in Doha, Qatar. The Portfolio Quality Lead is responsible for imp...Show moreLast updated: 3 days ago