QNB3331 - Associate Service Quality Retail (Qatarization)
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About QNB
Established in 1964 as the country’s first Qatari-owned commercial bank, QNB Group has steadily grown to become the largest bank in the Middle East and Africa (MEA) region. Its presence extends to more than 31 countries across three continents, serving more than 20 million customers through 1,000 locations and a 4,300 ATM network. QNB has earned high ratings from major agencies (Standard & Poor’s, Moody’s, Fitch) and numerous awards, ranking as the most valuable bank brand in the Middle East and Africa by Brand Finance Magazine. The Group also supports community programs and sponsors social, educational, and sporting events.
Job Purpose Summary
The incumbent will assist the Senior Manager Service Quality Retail / Vice President Service Quality in developing and implementing the service quality plan and initiatives for Retail Banking to continuously improve service quality for retail customers, giving the Group a competitive advantage.
Essential Duties & Responsibilities
Education and Experience Requirements
Note : Attach the following documents :
Seniority Level
Entry level
Employment Type
Full-time
Job Function
Quality Assurance
Industries
Banking
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Quality • Doha, Ad-Dawhah, Qatar