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Human Resources Supervisor

Human Resources Supervisor

Dusit Doha Hotel | Dusit Hotel & Suites - DohaDoha, Ad-Dawhah, Qatar
منذ يوم 1
الوصف الوظيفي

Overview

Job Description

Primary Responsibilities

  • Assist on the administrative activities of payroll, benefits, legal compliance and employment law
  • Know and understand the job descriptions of all positions in his / her department and be aware of others
  • Know and understand policies relating to his / her department and others
  • Assist in implementing guidelines, policies, and procedures in compliance with corporate direction
  • Assist in developing a recruitment / selection strategy and mobility process
  • Prepare employment contracts and all related documents for new staff
  • Handle the staff movement process including new hires, promotions, and resignations
  • Prepare a monthly payroll report and send to Finance Department
  • Assist in monitoring proposed manning budget according to management requirements
  • Assist in supporting operations and in achieving team member and guest satisfaction goals
  • Assist in preparing and supervising the performance appraisal reviews – Mid Year Talk and yearly performance appraisal
  • Assist in interviewing, selecting, training, appraising, coaching, counseling and disciplining departmental staff according to company standards
  • Assist in measuring staff satisfaction through surveys, round tables, one-on-ones with team members, and exit interviews
  • Monitor the staff Recognition Program
  • Address employee relations matters and respond timely to staff
  • Supervise all licenses and contacts with governmental departments to extend and register hotel licenses
  • Ensure the implementation of staff benefits including Group / Life insurance, provident fund and social security
  • Act as Eagle HR system champion for all payrolls and time attendance
  • Supervise House Fund and send the expenses report to Finance Department
  • Assist in implementing Employee Relations activities including charitable, welfare campaigns and sports activities
  • Prepare staff turnover reports and monthly HR ratio
  • Prepare HR reports, HR Input Files and reports related to Dusit Corporate Office
  • Conduct monthly locker room and staff canteen inspections / reviews
  • Supervise communication flow to all hotel staff through notice boards, newsletters, bulletins and direct communication
  • Prepare all administration documents required by staff including working certificates, salary guarantee certificates, hotel certificates
  • Interact in a positive way with other departments to ensure a luxury guest experience
  • Ensure compliance with local health and safety regulations
  • Be an example of the Dusit Values, brand standards, and a champion of grooming and appearance guidelines
  • Perform other duties as assigned by Director of Human Resources

Training And Human Resources Responsibilities

  • Ensure wherever possible that employees are provided with a workplace free of discrimination, harassment and victimisation
  • Treat complaints of harassment and discrimination promptly and confidentially
  • Treat customers and colleagues from all cultural groups with respect and sensitivity
  • Identify and deal with issues which may cause cross-cultural conflict or misunderstanding
  • Others

  • Continuous learning through own IDP
  • Any other duties as may be assigned by the superior
  • Accountabilities

  • Represents Dusit’s brand and its values at all times. We will establish relationships and foremost and we will deliver an exceptional guest experience and promote Thai graciousness
  • Company’s Culture

  • Communicate and fully embrace the Company’s culture (our Vision, our Mission and our Values), lead by example and cascade to all subordinates. – “Proud to belong and to contribute”
  • CONFIDENTIALITY

  • Ensure confidentiality and secure storage of all intellectual property and data bases, both hard copy and electronic. Adhere to Dusit Internet and E-mail policy. Ensure Hotel, Customer and Staff information or transactions are kept confidential during or after employment with the company.
  • JOB REQUIREMENT

  • Minimum education of Bachelor's degree in Human Resources Management, Business Administration or relevant discipline
  • Strong knowledge in all HR functions
  • Practical experience in HR administrative function of at least 5 years. Exposure in hospitality business is desirable
  • Good English communication skills both in written and spoken
  • Computer literate
  • Possess professional disposition with good communication and interpersonal skills
  • #J-18808-Ljbffr

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