Assist on the administrative activities of payroll, benefits, legal compliance and employment law
Know and understand the job descriptions of all positions in his / her department and be aware of others
Know and understand policies relating to his / her department and others
Assist in implementing guidelines, policies, and procedures in compliance with corporate direction
Assist in developing a recruitment / selection strategy and mobility process
Prepare employment contracts and all related documents for new staff
Handle the staff movement process including new hires, promotions, and resignations
Prepare a monthly payroll report and send to Finance Department
Assist in monitoring proposed manning budget according to management requirements
Assist in supporting operations and in achieving team member and guest satisfaction goals
Assist in preparing and supervising the performance appraisal reviews – Mid Year Talk and yearly performance appraisal
Assist in interviewing, selecting, training, appraising, coaching, counseling and disciplining departmental staff according to company standards
Assist in measuring staff satisfaction through surveys, round tables, one-on-ones with team members, and exit interviews
Monitor the staff Recognition Program
Address employee relations matters and respond timely to staff
Supervise all licenses and contacts with governmental departments to extend and register hotel licenses
Ensure the implementation of staff benefits including Group / Life insurance, provident fund and social security
Act as Eagle HR system champion for all payrolls and time attendance
Supervise House Fund and send the expenses report to Finance Department
Assist in implementing Employee Relations activities including charitable, welfare campaigns and sports activities
Prepare staff turnover reports and monthly HR ratio
Prepare HR reports, HR Input Files and reports related to Dusit Corporate Office
Conduct monthly locker room and staff canteen inspections / reviews
Supervise communication flow to all hotel staff through notice boards, newsletters, bulletins and direct communication
Prepare all administration documents required by staff including working certificates, salary guarantee certificates, hotel certificates
Interact in a positive way with other departments to ensure a luxury guest experience
Ensure compliance with local health and safety regulations
Be an example of the Dusit Values, brand standards, and a champion of grooming and appearance guidelines
Perform other duties as assigned by Director of Human Resources
Training And Human Resources Responsibilities
Ensure wherever possible that employees are provided with a workplace free of discrimination, harassment and victimisation
Treat complaints of harassment and discrimination promptly and confidentially
Treat customers and colleagues from all cultural groups with respect and sensitivity
Identify and deal with issues which may cause cross-cultural conflict or misunderstanding
Others
Continuous learning through own IDP
Any other duties as may be assigned by the superior
Accountabilities
Represents Dusit’s brand and its values at all times. We will establish relationships and foremost and we will deliver an exceptional guest experience and promote Thai graciousness
Company’s Culture
Communicate and fully embrace the Company’s culture (our Vision, our Mission and our Values), lead by example and cascade to all subordinates. – “Proud to belong and to contribute”
CONFIDENTIALITY
Ensure confidentiality and secure storage of all intellectual property and data bases, both hard copy and electronic. Adhere to Dusit Internet and E-mail policy. Ensure Hotel, Customer and Staff information or transactions are kept confidential during or after employment with the company.
JOB REQUIREMENT
Minimum education of Bachelor's degree in Human Resources Management, Business Administration or relevant discipline
Strong knowledge in all HR functions
Practical experience in HR administrative function of at least 5 years. Exposure in hospitality business is desirable
Good English communication skills both in written and spoken
Computer literate
Possess professional disposition with good communication and interpersonal skills
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