Calo is an app providing personalized meal plans for busy people through nutritional algorithms, built with love by chefs, nutritionists, and software engineers.
Overview
Role Overview : To function as an NPD Trainer responsible for delivering operational and new product training across our CPU’s, ensuring that all teams understand and consistently apply production standards, operational procedures, and the brand’s food philosophy. This role will work closely with the kitchen training team to support the rollout of new products, maintain high-quality food production, and drive operational excellence. The NPD Trainer will coach, guide, and support team members on the floor, reinforcing best practices and ensuring that training translates into measurable improvements in food quality and customer satisfaction.
Responsibilities
Oversee the modification of dishes, ensuring alignment with health and wellness trends in conjunction with the R&D team within their MP
Market Research and Trend Analysis :Stay abreast of the latest trends in healthy eating, dietary needs, and consumer preferences local to their MP
Analyze customer feedback and market data to continuously improve and innovate meal offeringsCollaboration and Coordination :Collaborate with nutritionists and dietitians to ensure ingredients are compliant in their MP
Coordinate with suppliers and procurement teams to source high-quality, health-conscious ingredients for their MPAuditing and Operations :Conduct regular audits of the product development and meal production processes to ensure adherence to quality standards and operational efficiency
Identify areas for improvement within the development and production workflows and implement corrective actions as necessaryMonitor and evaluate the effectiveness of new product launches and operational procedures, making recommendations for enhancementsTrain the Team on all new recipes, meals and components so they can effectively executeDocumentation and Reporting :Maintain detailed records of recipe development, ingredient sourcing, product testing, Training records and operational audits
Quality and Compliance :Ensure that all new meal products meet company quality standards and comply with relevant health and safety regulations
Innovation and Creativity :Develop unique and appealing local MP meal options that enhance the subscription service’s value proposition and attract new customers
To support the MP’s Team in creating new meals, assisting in their growth and knowledge with Calo systems and food philosophyQualifications
Culinary Arts degree or equivalent qualificationMinimum of 9-12 years experience, Sous Chef level with a minimum of 3 years Working Within an NPD / kitchen environmentMust be a proficient communicator in EnglishPrevious experience in a food manufacturing facility is a plusObsessed with customers’ feedback and satisfactionKnowledge & Competency
Has had team-leading experiences and would be able to train the kitchen teamUp-to-date with culinary trends and optimized kitchen processesStrong time-management skillsCapable of delegating & managing multiple tasksWorking knowledge of various computer software programs (MS Office, restaurant management software, POS, MMS)Advanced knowledge of healthy cooking techniques and nutritional requirementsDemonstrated expertise in developing and launching innovative meal productsStrong creative and problem-solving skills, with a keen eye for detailProven ability to conduct audits and optimize operational processesAbility to work effectively in a collaborative team environmentProficiency in food safety, quality standards, and regulatory complianceExcellent communication, presentation, and project management skillsPersonality
Strong communicatorAbility to work both independently and in a teamEager to learnFriendly and pleasant personality that can lead with empathy and patienceWe’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.
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