Partnership Management Manager (Doha)

Job Description

• Develop 3PL partners and expand the number of partners and riders according to the demand for delivery in each city.
• Develop and optimize 3PL fleet operational plans, improving capacity, rider quality, and rider efficiency to maintain high service quality and operational efficiency.
• Ensure partner accountability through clear performance metrics, audits, and regular business reviews. Take responsibility for the partners and regions to achieve rider recruitment, operations, management, and user experience goals.
• Ensure 100% compliance for 3PL partners and their riders.
• Monitor rider behavior and service quality through fleet partners to ensure end-user satisfaction.
• Work with the operations team to develop rewards and penalties for 3PL and manage them on a day-to-day basis to achieve business goals such as hiring goals, user experience goals, etc.
• Communicate the elimination of partners who do not meet the requirements.
• Complete the related work within the department assigned by the manager

Qualifications

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