EN – Reception Agent

Job Description

Front Desk Agent First impressions are everything! As a Reception Agent, you will take care of the guests from the moment they arrive through to their departure by ensuring they have a memorable experience with us. What is in it for you

Employee benefit card offering discounted rates at Accor worldwide Learning programs through our Academies Opportunity to develop your talent and grow within your property and across the world! Ability to make a difference through our Corporate Social Responsibility activities, like Planet 21 What you will be doing

Greet, check-in, respond to requests and settle accounts while providing exceptional service. Take initiative to add a personalized experience. Proudly promote the hotel facilities, looking for opportunities to enhance a guest’s stay through up-selling. Qualifications

Your experience and skills include : Service focused personality is essential Prior experience working with Opera or a related system Fluency in English, additional languages are a plus Additional Information

We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.

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