Overview
Andaz Host (Russian Speaker) at ANdAZ . Be the primary point of contact for guests, anticipating their needs and delivering memorable experiences. Assist guests throughout their journey, from pre-arrival to post-departure. Provide information on facilities, programs, and services, including attending to VIP guests. Collaborate with other teams to maximize guest satisfaction. Coordinate special requests and tailor services to create unique experiences for guests.
Responsibilities
- Be a primary point of contact for guests, anticipating their needs and going above and beyond to create memorable experiences
- Assist guests throughout their journey, from pre-arrival to post-departure
- Provide information on facilities, programs, and services, including attending to VIP guests
- Collaborate with other teams to maximize guest satisfaction
- Coordinate special requests and tailor services to create unique experiences for guests
Qualifications
Ideally with a relevant degree or diploma in Hospitality or Tourism managementMinimum 2 years work experience in hotel operationsGood customer service, communications and interpersonal skills are a mustSeniority level
Entry levelEmployment type
Full-timeJob function
Design, Art / Creative, and Information TechnologyIndustries
Hospitality#J-18808-Ljbffr