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Summary
- Be a primary point of contact for guests, anticipating their needs and going above and beyond to create memorable experiences.
- Assist guests throughout their journey, from pre-arrival to post-departure.
- Provide information on facilities, programs, and services, including attending to VIP guests.
- Collaborate with other teams to maximize guest satisfaction.
- Coordinate special requests and tailor services to create unique experiences for guests.
Organization : Andaz Doha
Roles and Responsibilities :
Be a primary point of contact for guests, anticipating their needs and creating memorable experiences.Assist guests throughout their journey, from pre-arrival to post-departure.Provide information on facilities, programs, and services, including VIP guests.Collaborate with other teams to enhance guest satisfaction.Coordinate special requests and tailor services for guests.Qualifications :
Ideally with a relevant degree or diploma in Hospitality or Tourism Management.Minimum 2 years of work experience in hotel operations.Good customer service, communication, and interpersonal skills are essential.Seniority Level
Entry levelEmployment Type
Full-timeJob Function
Design, Art / Creative, and Information TechnologyIndustry
HospitalityNote : This job posting is active. Referrals can increase your chances of interviewing at Andaz Doha.
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