Support Engineer Bahrain

Overview Support Engineers for our Bahrain operations with the following skill set and terms and conditions :

Responsibilities

Administration support for Microsoft Windows Servers

Administration support for Microsoft Exchange

Troubleshooting servers related problems

Managing server backups as per Client Policies

Coordination with local vendors for equipment as and when required

Follow up with the local vendors to resolve equipment failures, ensure the delivery and support levels

Perform assessment of each server's configuration, performance, and security and provide quarterly reports including but not limited to the following :

Configuration of servers

Updates, patches and service packs

Licenses and hardware warranties

Performance and Capacity including memory usage, CPU utilization, disk utilization etc.

Exchange configuration, Queue size, resource utilization, Active Directory Configuration, DHCP / Domain Controller configuration, Log Analysis

UPS Setup and Configuration

Air conditioning

Identify all single points of failure

Identify any capacity / performance issues which are close to threshold

Verify backup process and components

Verify tape library functioning

Verify TMG and ForeFront configurations and rules

Provide quarterly reports of the result of the assessment

Qualifications

Experience / Knowledge : Administration support for Microsoft Windows Servers

Experience / Knowledge : Administration support for Microsoft Exchange

Troubleshooting servers and related problems

Backup management per client policies

Vendor coordination and issue resolution for equipment

Ability to assess server configuration, performance and security, and produce quarterly reports

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