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Assistant Executive Housekeeper

Assistant Executive Housekeeper

HiltonQatar
2 منذ أيام
الوصف الوظيفي

What are we looking for

An Assistant Executive Housekeeper serving Hilton brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role you should maintain the attitude behaviours skills and values that follow :

  • Housekeeping / laundry experience in the hotel / leisure / retail sector in a managerial or supervisory capacity
  • A high school certificate or equivalent
  • High level of commercial awareness and cost control capabilities
  • Proficiency at a basic level with computers and computer programs including Microsoft Office
  • Excellent leadership interpersonal and communication skills
  • Committed to delivering high levels of customer service
  • Ability to work under pressure
  • Excellent grooming standards
  • Flexibility to respond to a range of different work situations
  • Knowledge of Workplace Health Safety and Hygiene is essential
  • Strong communication skills
  • A passion for delivering exceptional levels of guest service

It would be advantageous in this position for you to demonstrate the following capabilities and distinctions

  • Familiar with Property Management Systems
  • Experience managing a department and Profit and Loss account
  • High level of IT proficiency
  • What is it like working for Hilton

    The future of hospitality is bright at Hilton : a leading global hospitality company with a diverse portfolio of world-class brands. Dedicated to filling the earth with the light and warmth of hospitality we have welcomed more than 3 billion guests in our more than 100-year history. Hilton is proud to have an award‑winning workplace culture and we are consistently named among one of the Worlds Best Workplaces.

    We support the mental and physical wellbeing of all Team Members so they can Thrive thanks to innovative programs and benefits such as workplace flexibility career growth and development and our Go Hilton Team Member Travel discount program. Hilton prioritizes understanding and integrating our Team Members unique perspectives and voicesalong with those of our Guests Owners Suppliers and Partnersto cultivate a diverse and inclusive environment for all. Check out the Hilton Careers blog and Instagram to learn more about what its like to be on Team Hilton!

    We are an equal opportunity employer and value diversity at our company. We will ensure that qualified individuals with protected disabilities are provided reasonable accommodation to participate in the job application or interview process to perform essential job functions of his or her role and to receive other benefits and privileges of employment. Please contact us to request accommodation.

    An Assistant Executive Housekeeper will support all Housekeeping and Laundry operations including the development of the Team Members with in the group so to provide an exceptional experience for our Guests.

    What will I be doing

    As an Assistant Executive Housekeeper you will be responsible for assisting with overseeing housekeeping operations to deliver an excellent Guest and Member experience. An Assistant Executive Housekeeper will also be required to assist the Executive Housekeeper / Housekeeping Manager and monitor standards. Specifically you will be responsible for performing the following tasks to the highest standards :

  • Assist with overseeing Housekeeping / Laundry operations
  • Operate within departmental budgets through effective stock and cost controls and well managed schedules
  • Support departmental targets and objectives work schedules budgets and policies and procedures
  • Ensure consistently high operating standards in every area of Housekeeping and Laundry as identified by the hotel brand standards
  • Perform routine inspections of all Housekeeping areas and report any issues to the Executive Housekeeper
  • Implement effectively all Housekeeping policies and procedures including Health and Safety and security
  • Monitor the appearance standards and performance of all Housekeeping Team Members with an emphasis on training and team work
  • Ensure team members have an up-to-date knowledge of all room categories and amenities
  • Assist the Executive Housekeeper to maintain good communication and work relationships in all hotel areas and with external customers and suppliers
  • Ensure staffing levels cover business demands
  • Ensure ongoing training to support the Executive Housekeeper
  • Ensure communication meetings are conducted
  • Manage staff performance issues in compliance with company policies and procedures
  • Support managing training and developing the team
  • Deputise in absence of the Executive Housekeeper
  • Provide excellent guest service
  • Assist other departments wherever necessary
  • EOE / AA / Disabled / Veterans

    Key Skills

  • Corporate Paralegal
  • Information Technology
  • Account Development
  • CNC
  • Content Development
  • Employment Type

    Full-Time

    Experience

    years

    Vacancy

    #J-18808-Ljbffr

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