Assistant Outlet Manager

Overview

Position summary : Ensure staff work together to provide optimum service and meet guest needs. Inspect grooming and attire of staff and rectify deficiencies. Complete opening and closing duties, including setting up supplies and tools, cleaning equipment and areas, and securing premises. Inspect storage areas for organization, FIFO usage, and cleanliness. Complete inventories and stock requisition as needed. Monitor dining rooms for seating availability, service, safety, and guest wellbeing. Complete work orders for maintenance repairs. Assist management in hiring, training, scheduling, evaluating, counseling, disciplining, motivating, and coaching employees; act as a role model and first point of contact for the Guarantee of Fair Treatment / Open Door Policy process. Follow all company safety and security policies; report accidents, injuries, and unsafe conditions; complete safety training and certifications. Ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information and protect company assets. Welcome and acknowledge all guests, anticipate and address service needs, assist individuals with disabilities, and thank guests with genuine appreciation. Communicate clearly and professionally. Develop and maintain positive working relationships; support the team; listen and respond to concerns of other employees. Ensure adherence to quality expectations and standards; identify, recommend, develop, and implement new ways to increase efficiency, productivity, quality, safety, and / or cost-savings. Read and visually verify information in various formats; visually inspect tools and equipment for defects. Stand, sit, or walk for extended periods; move, lift, carry, push, pull, and place objects weighing up to 50 pounds; maneuver through narrow or elevated spaces; navigate stairs or service ramps; reach overhead and below the knees, including bending, twisting, pulling, and stooping. Perform other reasonable duties as requested by Supervisors. Qualifications

Preferred Qualifications Education : High school diploma or G.E.D. equivalent. Related Work Experience : At least 2 years of related work experience. Supervisory Experience : At least 1 year of supervisory experience. License or Certification : None EEO Statement At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law. Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of “Wonderful Hospitality. Always.” by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that’s synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you. JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you’re happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand’s namesake and company founder, J. Willard Marriott. Our hotels offer a work experience unlike any other, where you’ll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and, most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That’s The JW Treatment. In joining JW Marriott, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.

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