Senior Project Manager

We are looking to recruit an experienced Senior Project Manager to lead enterprise banking software implementations for strategic client banks. This role manages complex, multi-phase projects from initiation through deployment and post-launch support, serving as the primary driver for execution with direct accountability for on-time, within-scope, and high-quality delivery. Reports to PMO Head/Operations Manager.

Responsibilities

• Lead end-to-end project lifecycle from initiation through deployment and closure.
• Develop comprehensive project plans (scope, schedule, resources, risks, budget) with performance tracking against baselines.
• Monitor schedule, budget, and quality metrics; prepare status reports with progress, budget, schedule, risks, and escalations.
• Coordinate with development, QA, infrastructure, and support teams for seamless execution; facilitate progress through regular meetings and proactive issue resolution.
• Lead post-implementation reviews to capture lessons learned and support knowledge sharing.
• Serve as primary contact for assigned client banks; lead steering committee meetings and provide regular status updates.
• Build and maintain strong relationships with strategic and operational stakeholders; manage client expectations with clear, timely communication on progress, changes, and risks.
• Coordinate UAT, manage environment readiness, ensure client sign-off on critical milestones, and facilitate alignment between client and delivery teams on requirements.
• Identify, analyze, and monitor project risks; develop and implement mitigation strategies.
• Manage scope changes through formal change control processes.
• Ensure comprehensive, audit-ready documentation with traceability across application, database, configuration, and infrastructure; maintain adherence to ProgressSoft PM standards, banking compliance requirements, and quality standards.
• Conduct quality reviews with technical leads and QA teams.

Requirements

• Bachelor's degree in Computer Science, IT, Software Engineering, Business Administration, or related field.
• 8–12 years progressive project/program management experience; 5+ years managing complex enterprise software implementations in banking or financial services.
• Proven track record delivering large-scale, multi-phase projects with regulatory oversight in Central Bank or financial regulatory environments.
• Demonstrated ability coordinating geographically distributed teams; experience with banking software (payment systems, core banking, financial infrastructure).
• Strong knowledge of PM methodologies (Agile, Waterfall, Hybrid), PMBOK/PRINCE2 frameworks, and SDLC/QA processes.
• Knowledge of banking domain (instant payments, payment hubs, clearing systems, mandate management), banking regulations, and Central Bank frameworks (particularly Qatar Central Bank).
• Basic understanding of API integrations, system configurations, database management, and infrastructure.
• Proficiency with PM tools (MS Project, JIRA, Zoho Projects) and strong data analysis, reporting, and visualization skills.
• Excellent stakeholder management and communication at all organizational levels; strong leadership and team motivation.
• Superior problem-solving and decision-making under pressure with meticulous attention to detail.
• Strong organizational and time management; ability to handle multiple priorities with cross-cultural awareness for diverse, international environments.
• Excellent written and verbal communication in Arabic and English; results-driven focus on delivery excellence.

Preferred Qualifications

• PMP or additional certifications (PRINCE2 Practitioner, CSM, SAFe, PgMP, PfMP).
• Experience with ProgressSoft product portfolio or banking software solutions.
• Project implementation experience in Qatar or GCC region.
• Background in consulting or professional services with banking clients.
• Experience with agile transformation or hybrid delivery methodologies.
• Knowledge of emerging fintech technologies (cloud computing, API economies).