Senior Operations Manager

Duties and Responsibilities

Duties may vary from the list below and are at the discretion of the Country Operations Manager. Additional duties may be assigned based on the requirements of a specific project.

• Managing a team of diverse technical professionals in hard services.
• Leading all maintenance processes and operations in all assigned projects.
• Tracking expenses and overseeing the budget for maintenance activities in projects.
• Maintaining all machinery to ensure it’s at working standards.
• Creating and implementing maintenance procedures.
• Conducting regular inspections of the facilities to detect and resolve problems.
• Planning and managing all repair and installation activities.
• Ensuring all department workers adhere to the safety policies and procedures.
• Assigning repair schedules and evaluating repair cost estimates.
• Documenting and preparing daily progress reports and maintenance logs.
• Overseeing equipment stock and placing orders for new supplies when necessary.
• Promote an operating culture to create exceptional value to the customers through quality and efficient service delivery.
• Execute the strategic initiatives as required.
• Team Development : Define required skills and capabilities for the team. Ensure timely execution of all required training.
• Understand and achieve all required targets for safety, customer satisfaction, and financial and operating performance, KPIs.
• Make sure all required materials and tools are available on all sites.
• Establish great relationships with all internal stakeholders.
• Customer : Ensure the clients’ value proposition is clearly understood by the onsite team and that the level of customer satisfaction is validated in the customer’s KPI’s.
• Participate in tenders for hard services.

Experience and Qualifications

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