Simulator Support Engineer

About This Role

In this role, the FSTD Support Engineer II will be expected to perform complex but standard technical tasks including preventative and corrective maintenance work of FSTD.

Essential Duties & Responsibilities

• Support the Flight Simulator Training Devices and Other Training Devices : Attend maintenance calls, device setup, conversions, demos, assist during Simulator Flight Tests, support snag clearance activities, etc.
• Independently perform the Preventive Maintenance Tasks (PMTs), Daily Readiness (DR), Recurrent QTG runs, Aircraft Database (ADB) updates, & IOS Lesson Plan (LP) updates on the training devices & associated systems. Ensure that all tasks are carried out according to the standards. Ensure that deficiencies associated with these tasks are followed up, actioned, and closed in a timely manner.
• Diagnose, troubleshoot, and resolve training device issues, including AOGs and NAA raised issues. Perform hardware refurbishment, and modifications. Identify recurring issues and work to pursue permanent solutions. Monitor SimHub / Simissues for updates & use the Computerized Maintenance Management System to record, track, review, update, & monitor deficiencies and other maintenance activities. Produce reports for TCOPS Management to monitor performance and identify trends.
• May be assigned to the role of Shift Lead, Team Lead, Device Caretaker or Task Caretaker. Manage all aspects of the assigned role autonomously. Create, improve, or update procedures & guidelines for new, routine, and non-routine tasks.
• Work with the FSTD Technical Specialists on issues that require testing, troubleshooting. Take on special projects based on the needs of the Training Center Operation.
• Mentor & provide On-the-Job Training (OJT) to more junior colleagues. Provide support for work on more complex tasks & during corrective maintenance tasks. Pursue knowledge and skills to strive to become a technical expert in one or more FSTD system. (i.e. Visual, Motion, Flt Controls, QTGs, etc…)
• Comply with local & global CAE Environmental Health & Safety standards, instructions, and safe working procedures. Exercise duty of care for own H&S, and that of others who may be affected by his / her work.

Duties & Responsibilities – Shift Lead / Team Lead

Other Job-Related Skills / Background

Position Type

Regular

CAE thanks all applicants for their interest. However, only those whose background and experience match the requirements of the role will be contacted.

Equal Opportunity Employer

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