Client Services Coordinator-

Client Services Coordinator - vacancy in Ar-Ruwais, Qatar

The Client Service Coordinator will play a key role in helping clients book and manage hotel reservations while delivering exceptional customer service. Candidates with previous call center, front desk, sales, group housing, and / or administrative experience for hotels are preferred. Responsibilities

Being well-versed in all hotel packages for various events and cities including understanding the nuances of each hotel and event Maintaining PCI-compliance at all times including completing a background check prior to start date Provide excellent guest experience while assisting guests with individual reservations via phone Manage room block requests, including discussing and helping guests select best hotel option for their needs via phone and email Using Passkey software to build room blocks and deadlines Drafting and sending email templates for room blocks Qualifications

Preferred : experience in call center, front desk, sales, group housing, and / or administrative roles within hotels. Other requirements include ability to assist guests via phone and email and to maintain PCI-compliance (including background checks prior to start date).

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