QNB3238 - Associate ATM Management (Qatarization)

Overview

QNB3238 - Associate ATM Management (Qatarization)

Job Summary : The incumbent is responsible for supporting the ATM facilities team to handle the works for all ATM installations. The incumbent will be responsible for managing the day-to-day operational aspects of ATM projects, scheduling and planning, budget control, coordination of Projects & Engineering team and overall supervision of the execution of ATM projects in accordance with the business plan and requirements.

Responsibilities

• Shareholder & Financial : Follow budgets, policies and procedures in relation to ATM operations, for the achievement of overall organizational strategy & Business plan objectives. Assist all ATM installation & maintenance to ensure timely completion within the assigned costs and specifications. Implement KPIs and best practices for ATM Management. Promote cost consciousness and efficiency and enhance productivity to minimise cost, avoid waste, and optimise benefits for the bank. Act within the limits of the powers delegated to the incumbent.
• Customer (Internal & External) : Coordinate with concerned Retail and Projects & Engineering, ITD, corporate Communication departments to ensure project requirements are understood and achieved targeted completion of each department tasks for ATM projects. Coordinate the activities of ATM projects team, consultants and contractors to ensure efficient projects implementation. Continuously monitor progress in terms of the status of the plan and the budget and report back to AVP ATM Management. Assist customers in all their queries on Bank’s product and seek solution to their requests. Maintain activities in accordance with SLAs with internal departments / units to achieve improvements in turn-around time. Build and maintain strong / effective relationships with related departments / units to achieve the Group’s objectives. Provide timely / accurate data to external / internal Auditors, Compliance, Financial Control and Risk when required.
• Internal (Processes, Products, Regulatory) : Follow up & prepare the coordinated ATM project plan and budget allocation for the year. Assign & manage the ATM team to ensure accomplishment of the duties as per the required scope of works and in coordination with the consultants & other relevant departments. Prepare the schedule of ATM installation projects and work program of each project to be executed as per the budget. Review & approve project drawings, scope of works, work orders, contracts, etc. upon securing required approvals as per policy. Coordinate with ITD, Safety & Security, and Corporate Communications departments at various stages to ensure the completion of branding, security equipment, data line connection as per the project schedule. Anticipate and identify deviations from a plan or schedule early, and inform the Head of Projects & Engineering of such instances to keep informed of the likely impact viz. slack time, delays in project completion etc. so as to take corrective action. Monitor & plan the needed resources for the project and direct & monitor the project operations, manage and control the project budget, review and approve cost reports and monitor progress with support from the ATM team and Head of Premises & Facilities. Coordinate with Projects & Engineering team and Administration departments on various municipality & civil defence permit requirements of the projects. Ensure timely procurement of materials and resources for the timely completion of the project. Crosscheck the contractor's payments, variations, etc., and provide comments / suggestions and approvals within the delegated authority. Facilitate co-operation and coordination within the team and other departments for achieving the department goals.

Education and Experience

Bachelors or diploma degree in relevant field

No Experience Required, Entry Level Role

Attachments

Seniority level

Employment type

Job function

Industries

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