Operations Manager

Key Responsibilities

Manage the daily operations of the car rental business, ensuring efficiency, profitability, and compliance with company standards.

Oversee fleet management, including procurement, maintenance, utilization, and disposal.

Lead, train, and motivate a team of rental agents and support staff to deliver excellent service.

Implement cost-control strategies and ensure revenue targets are met.

Develop and maintain relationships with corporate and individual clients to grow market share.

Monitor KPIs and prepare operational reports for senior management.

Ensure compliance with local regulations, insurance policies, and safety standards.

Qualifications & Requirements

Bachelor’s degree in Business Administration, Management, or a related field.

10+ years of experience

in car rental operations, fleet management, or the automotive sector.

Proven leadership experience managing teams in a fast-paced service environment.

Strong commercial acumen with knowledge of car rental pricing, utilization, and customer service best practices.

Bilingual :

Fluency in English is required; Arabic is an added advantage.

Excellent communication, negotiation, and problem-solving skills.

#J-18808-Ljbffr