RMC Operational Lead (Roads O&M)

We are seeking a skilled and experienced Roads Management Centre (RMC) Operational Lead to join our team in Doha this critical role you will be responsible for overseeing the Roads and Tunnels Operations activities ensuring the safe efficient and effective management of traffic across the Qatar road network.

The RMC Operational Lead is reporting to the Chief Operation Officer.

Key Responsibilities

Defining and implementing performance improvement strategies for congestion incident and major event traffic management to meet RMC requirements and exceed operational performance SLAs

Oversight of the operational performance of the RMC and Tunnels Control Rooms with line management responsibility for the RMC / Tunnels Shift Supervisors

Coordinating RMC operations with key stakeholders such as Drainage Management Centre Ministry of Interior Baladiya and Hamad Medical Corporation to achieve safe and efficient incident management and response

Identify junctions and corridors that require SCATS adjustments and manage the implementation of the adjustments with the SCATS engineering team

Focal point for Egis-QBC Senior Management and Ashghal Senior Management during escalated events and incidents that RMC and Tunnels Control Rooms are managing or supporting

Oversight of shift planning and resourcing of the RMC and Tunnel Control Rooms ensuring optimized operator and supervisor numbers are on duty each shift

Lead the coordination of operational user requirements for any RMC / Tunnels systems improvements and upgrades

Monitoring and managing operations compliance with Standard Operating Procedures Emergency Response Plans Weather Response Plans and stakeholder coordination protocols

Leading the major incident analysis and reporting activities and maintaining a best practice and improvements log

Leading the operational coordination with zonal and strategic highways framework contractors ensuring agreed protocols are documented and RMC & Tunnels control staff are trained accordingly

Oversight of the RMC and Tunnels daily monthly and ad-hoc reporting

Leading the regular review and update of standard operating procedures and response plans

Managing the training program of RMC and Tunnels Control Centre staff

Coordination of the User needs and UAT (User Acceptance Tests) within implementation of new applications in the RMC and Tunnel Control Centers.

Staying updated on industry best practices and innovative technologies in roads operations

Ensuring compliance with Quality health safety and environmental regulations in the RMC and Tunnel Control Rooms.

Qualifications

Bachelors degree

Minimum of 15 years experience with a minimum of 10 years of Traffic Operations and Control Room experience

Strong knowledge of road infrastructure maintenance and operations particularly in Qatar or the Middle East region

Demonstrated ability in risk assessment and quality assurance processes

Strong analytical and problem-solving skills with attention to detail

Proficient in MS Office Suite and relevant road management software

Excellent communication and stakeholder management abilities

Knowledge of Qatar or Middle East road standards and regulations

Ability to work effectively in a multicultural environment

Proficiency in English required proficiency in Arabic is desirable

Remote Work No

Employment Type Full-time

Key Skills Administrative Skills,Facilities Management,Biotechnology,Creative Production,Design And Estimation,Architecture

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