Position : Bellboy
Company Overview :
Swiss Connect Solutions is a leading hospitality management company that specializes in providing top-notch services to luxury hotels and resorts around the world. We are currently seeking a highly motivated and skilled Bellboy to join a 5 stars luxury hotel in Doha, Qatar.
Position Overview :
As a Bellboy, you will be responsible for providing a warm welcome and exceptional service to our guests upon their arrival and departure. You will assist with luggage handling, room deliveries, and other guest requests to ensure a smooth and enjoyable stay. You will also be responsible for maintaining the cleanliness and appearance of the lobby and entrance areas.
Key Responsibilities :
- Greet guests in a friendly and professional manner upon arrival and departure
- Assist guests with luggage handling and delivery to their rooms
- Escort guests to their rooms and explain hotel amenities and services
- Respond to guest requests for information and assistance in a timely and efficient manner
- Maintain the cleanliness and appearance of the lobby and entrance areas
- Ensure all guest luggage is properly stored and accounted for
- Coordinate with other hotel departments to fulfill guest requests and resolve any issues
- Provide exceptional customer service and exceed guest expectations
- Assist with valet parking and other transportation services as needed
- Follow all hotel policies and procedures to ensure guest satisfaction and safety
- Maintain a positive and professional attitude at all times
Qualifications :
High school diploma or equivalentPrevious experience in a similar role in a luxury hotel preferredExcellent customer service and communication skillsAbility to work in a fast-paced environment and handle multiple tasksStrong attention to detail and ability to anticipate guest needsKnowledge of local attractions and servicesFluent in English, additional languages are a plusMust be able to work flexible hours, including weekends and holidaysSalary and Benefits :
Salary : QAR2,700
18 Annual Leaves, 11 Public Holidays, 1 Birthday OffVacation Ticket Allowance provided annually - Equivalent of round-trip ticket every 2 yearsAlternate 2- & 1-Day offs weekly (6 days in a month)Meals, Uniform and Transport Provided.Accommodation : Barwa Madinatna