Barista

OBJECTIVE The Barista is responsible for preparing and serving coffee and other beverages to customers in a professional courteous and timely manner This role involves interacting with customers maintaining a clean and organized workspace and ensuring all equipment operates properly The Barista must adhere to all food safety and quality regulations KEY RESPONSIBILITIES Prepare and serve a variety of coffee and tea drinks following standard recipes and customer specifications Operate espresso machines grinders and other equipment to make beverages Maintain knowledge of coffee blends roasts and origins Greet customers warmly and take their orders accurately Engage with customers in a friendly and professional manner Address customer inquiries and resolve complaints promptly Process transactions using the cash register or pointofsale POS system Handle cash credit and debit card transactions ensuring accurate pricing and billing Maintain a balanced cash drawer and report discrepancies Keep the bar area clean and organized including countertops equipment and seating areas Follow daily weekly and monthly cleaning schedules Ensure all equipment is properly cleaned and maintained Monitor stock levels and restock supplies as needed Report inventory shortages to the supervisor Assist in inventory counts and ordering supplies Ensure all beverages are prepared to standard quality Follow health safety and sanitation guidelines Report any issues with product quality or equipment to the manager Manages inventory and ensures par stock levels are correct and maintained at all times Provides Restaurant Management with update on required additional beverage purchase orders Understands key functionalities of MICROS system Participates in functions and activities with other outlets when required Knows and recalls provenance ingredients per beverage Creates new mock tails hot beverages as per management directives or seasons adhering to industry trends