-
Install, maintain, troubleshoot, and document passive cabling infrastructure, including copper and fiber, across Data Centers, IDF rooms, and user workstations.
-
Ensure passive cabling installations comply with relevant industry standards and best practices.
-
Install, connect, configure, and troubleshoot switches, routers, servers, PCs, IP phones, printers, and other IT peripherals.
-
Ensure the smooth operation of servers, networks, and other IT infrastructure.
-
Monitor system and network performance and resolve issues to maintain optimal functionality.
-
Maintain proper cabling, labeling, patching, and documentation within Data Centers and IDF rooms.
-
Troubleshoot Layer 1 network connectivity issues.
-
Demonstrate strong knowledge of CAT6 copper cabling and fiber optic cables.
-
Perform CAT6 crimping and fiber splicing.
-
Maintain and troubleshoot UPS systems, including DC UPS.
-
Maintain records and logs of repairs, troubleshooting activities, and preventive maintenance schedules.
-
Identify shortages of IT and network equipment and report them to the concerned authority.
-
Maintain an accurate inventory of IT assets, including switches, routers, IPTV setup boxes, IP phones, and other infrastructure components.
-
Support project requirements involving server installation, rack and stack activities, test environment setup, and equipment configuration/modification.
-
Work independently as well as collaboratively with the IT and network teams.
-
Provide effective technical support and maintain good communication with users and stakeholders.
-
Diploma in Information Technology (IT) or a related field.
-
Minimum 5 years of relevant experience as an IT Network Technician, Network Technician, or in a similar role.
-
Strong understanding of computer systems, networks, and IT infrastructure.
-
Hands-on experience in troubleshooting hardware, software, and network issues.
-
Working knowledge of:
-
TCP/IP
-
LAN & WAN
-
VLANs
-
VPN
-
Routers & Switches
-
Network monitoring tools
-
System performance tools
-
Good understanding of IT security principles and best practices.
-
Relevant certifications such as CompTIA A+, CCNA, or Microsoft certifications will be an advantage.
-
Excellent verbal and written communication skills with high proficiency in English.
-
Knowledge of Arabic will be an added advantage.
-
Strong problem-solving and interpersonal skills.