Talent & Culture Supervisor (Payroll & Admin) - QHR

OVERVIEW

The Talent & Culture Supervisor is responsible for managing and ensuring the accuracy, integrity, and efficiency of all HR systems, attendance tracking, and payroll processes. This role plays a critical part in maintaining compliance with Qatar labor regulations, ensuring timely payroll processing, and delivering a seamless associate experience through data accuracy and process excellence.

KEY RESPONSIBILITIES

• Administer and maintain the HRMS (e.g., Oasys) ensuring accurate employee data records at all times
• Manage onboarding and offboarding transactions within the system
• Ensure all employee records (contracts, personal data, compensation, benefits) are updated and compliant
• Generate HR analytics and reports for leadership (headcount, turnover, payroll costs, etc.)
• Coordinate with IT and vendors for system enhancements, troubleshooting, and upgrades
• Oversee and validate biometric attendance records for all associates
• Ensure adherence to the payroll cycle
• Monitor absenteeism, lateness, and overtime trends and escalate discrepancies
• Coordinate with Department Heads to ensure timely submission and approval of attendance records
• Maintain and audit leave records (annual leave, sick leave, unpaid leave, etc.)
• Ensure compliance with company policies and Saudi labor law requirements
• Prepare and validate monthly payroll inputs including attendance, overtime, deductions, and allowances
• Coordinate with Finance to ensure accurate and timely payroll processing
• Review payroll reports to identify discrepancies and resolve issues proactively
• Ensure statutory compliance (GOSI, WPS, and other regulatory requirements)
• Manage final settlements, leave encashments, and end-of-service benefits
• Maintain confidentiality and integrity of all payroll data
• Ensure all HR processes comply with Qatar labor laws and internal policies
• Support audits by maintaining proper documentation and records
• Ensure all associates are issued contracts through platforms like Qiwa where applicable
• Monitor adherence to Saudization requirements and payroll compliance thresholds

QUALIFICATIONS & EXPERIENCE

• Bachelor's Degree in Human Resources, Business Administration, or related field
• Minimum 3–5 years of experience in HR operations, with strong exposure to HRMS and payroll
• Experience in hospitality or luxury environment preferred
• Strong knowledge of Qatar Labor Law, payroll regulations, and compliance frameworks
• Experience with HR systems such as Oasys, SAP, Oracle, or similar platforms